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Upstate Chrysler Dodge Jeep RAM - Service Center

Attica, NY

4.6
218 Reviews

218 Reviews of Upstate Chrysler Dodge Jeep RAM - Service Center

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May 16, 2024

Very professional and courteous. Services done in a timely manner. I'm very happy with the dealership. Thank you. More

by mel.bonning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
May 17, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Mel, we're delighted to know you had a positive experience with our team at Upstate Chrysler Dodge Jeep. Thanks for the feedback and your support!

May 14, 2024

Great service and knowledge from Chris in the service department. Easy appointment schedule for service. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joyce Mohun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Bork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Doherty, Chris Dugas
May 15, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Ron, it's great to know Chris and our team at Upstate Chrysler Dodge Jeep provided you with excellent service. We appreciate your feedback!

May 10, 2024

Excellent people , good service , fair pricing… Keep up the great job!, thank you guys for service well done ! More

by carl.calkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
May 10, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Carl, we're glad to know you had a great experience with our team at Upstate Chrysler Dodge Jeep. Thanks for the shout-out on our service and pricing!

May 08, 2024

Friendly quick service from Chris. Always a step ahead when it comes to service and quality More

by jeremy.erny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Corke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Bork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Dugas
May 09, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Jeremy, We're glad this experience could earn us five stars and a recommendation! The team looks forward to working with you again in the future! - Upstate Chrysler Dodge Jeep

May 04, 2024

Great to deal with fast service and great sales department. Willing to do what they need to to get the deal done. More

by olszewski136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
May 06, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

We're glad to know our team at Upstate Chrysler Dodge Jeep could provide you with a speedy and satisfactory service. We'll see you next time! Enjoy your new ride!

May 01, 2024

Dropped my Jeep off Sunday afternoon and picked it up Monday afternoon. No problems and all 3 recalls were taken care of. More

by ckuehljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joyce Mohun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Corke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Bork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Doherty, Chris Dugas
May 01, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

We're glad to know that your Jeep was taken care of promptly and efficiently at Upstate Chrysler Dodge Jeep. Thank you for trusting us with your vehicle's needs!

April 27, 2024

Always a pleasure! Convenient, fast, reliable service. Appointments are scheduled at a convenient time for me. More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Johnson, Chris Dugas
Apr 29, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

We're glad to know you've had a consistently positive experience with our service at Upstate Chrysler Dodge Jeep. We always aim for convenience and reliability! Safe travels!

April 22, 2024

I have been to this dealership 2 times and have received nothing but the best customer service. They communicate in a quick and timely manner. More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Apr 22, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Chad, we're glad to know you've had positive experiences at Upstate Chrysler Dodge Jeep. We always aim for quick and efficient communication. Thanks for your feedback!

April 21, 2024

Great service and wonderful staff. . friendly and understanding Clean knowledgeable reliable 8 value their assessment More

by c.merriman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Corke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Wooton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Doherty, Chris Dugas
Apr 22, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

We're delighted to know you had a great experience with our team at Upstate Chrysler Dodge Jeep. We strive for friendly and knowledgeable service! Thanks for your review.

April 20, 2024

Sales staff is top notch very helpful in finding a vehicle in your price range. Service department does not return calls when you leave a message. When you schedule service and drop car off they seem More

by DPENEPENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria , Chris Dugas
Apr 22, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

We're glad to know you had a positive experience with our sales team, but we apologize for the communication issues in our service department. This is not the level of customer care we aim to provide and your feedback helps us improve. Please reach out so that we can discuss this further. Thank you, Madison Bork - Business Manager - 585-591-0678

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