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Upstate Chrysler Dodge Jeep RAM - Service Center

Attica, NY

4.6
218 Reviews
Call Service Center (585) 591-0678

218 Reviews of Upstate Chrysler Dodge Jeep RAM - Service Center

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October 21, 2024

Seem a like a common complaint on the reviews for upstate jeep.... last week I took my 2015 jeep wrangler in for an oil change and inspection. This place took advantage of me being a female and taking my jee More

by Kreger1026
Recommend Dealer
No
Employees Worked With
victoria jensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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September 04, 2024

Service is always quick and the communication between the service department and customer is always great. More

by ah92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
victoria jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andreana Supple
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Sep 04, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

We're delighted to hear that you consistently experience quick service and excellent communication with our team at Upstate Chrysler Dodge Jeep. Thanks for the positive feedback!

June 15, 2024

Service was great and Victoria was very nice and helpful. I will see next time.thank you. More

by jeromebuckenmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria James
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Jun 17, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Thank you for this wonderful review, Jerome! We look forward to serving you again! - Upstate Chrysler Dodge Jeep

June 14, 2024

They where very quickly in looking at my truck with rear differential problem, they fixed it and got me back on the road quickly More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
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Jun 17, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Jason, we're glad to hear our team at Upstate Chrysler Dodge Jeep got you back on the road quickly! Thanks for sharing your experience.

June 11, 2024

Fast and friendly service. Efficient and reliable as well. Everyone is friendly and courteous. They make great deals on new and pre-owned vehicles. More

by owalko79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
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Jun 12, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Thanks for the fantastic feedback! We're glad to hear you enjoyed our fast and friendly service at Upstate Chrysler Dodge Jeep. We appreciate your support and hope to see you again soon!

June 10, 2024

Service started on time and took the amount of time that I was told to expect. Everyone was courteous and friendly. More

by coffedr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
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Jun 12, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience! We're glad to hear our team at Upstate Chrysler Dodge Jeep provided timely and friendly service. We appreciate your support!

June 01, 2024

Dropped my vehicle off after hours dealership contact me to confirm my issues informed they probably won't get a chance to look at until next day ( as they were booked with appointments ) I was fine with i More

by STRESSMAN311
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
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Jun 03, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Thanks for sharing your experience with Upstate Chrysler Dodge Jeep. We're glad to hear our team kept you informed and met your expectations! If you need any further assistance in the future, don't hesitate to reach out.

May 31, 2024

I am not quite sure what happened in service, however my experience was 6 plus weeks for repairs More

by rreisdorf2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris up till he stopped working there
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May 24, 2024

Excellent service friendly personnel job well done. We traded car but would highly recommend to others More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joyce Mohun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Corke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Bork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Wooton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Doherty, Chris Dugas
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May 27, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Hi Darlene! We're delighted to hear you had an excellent experience with our team at Upstate Chrysler Dodge Jeep. Thanks for the recommendation!

May 22, 2024

The service advisor Victoria Jensen and mechanic Nate Willett did a wonderful job getting both of my vehicle serviced and inspected. They went above and beyond to take care of my needs. More

by Rick Jablonski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Jensen Nate Willett, Chris Dugas
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May 23, 2024 -

Upstate Chrysler Dodge Jeep RAM responded

Hi Rick, we're great to know that Victoria and Nate went above and beyond for you at Upstate Chrysler Dodge Jeep. We look forward to serving you again! Have a great ride!

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