Upper Marlboro Ford

I love my Ford Mach-E, except for its cheesy carpet and hidden cabin USB port. People stop me almost daily and ask about my new car. I tell them I love the car; I wish I had done the research and purchased hidden cabin USB port. People stop me almost daily and ask about my new car. I tell them I love the car; I wish I had done the research and purchased it from Waldorf Ford or another dealership other than Upper Marlboro Ford. More

Most straightforward staff I’ve met, and they do so in such a friendly manner. I had the best car-buying experience of my life. such a friendly manner. I had the best car-buying experience of my life. More

I had a wonderful experience buying my new Ford Explorer ST. Cornelius Woodson has sold me my last 2 cars, and continuously goes out of his way to deliver complete customer satisfaction. He’s kind, compassi ST. Cornelius Woodson has sold me my last 2 cars, and continuously goes out of his way to deliver complete customer satisfaction. He’s kind, compassionate, and strives to meet all my needs. I wouldn’t go anywhere else for a car sales. Thanks for a stress free car sales. More

Took my car in to have the second key programmed and the under coating put on. Service department was amazing but they did not tell me that they where taking my car to another dealership with out my permis under coating put on. Service department was amazing but they did not tell me that they where taking my car to another dealership with out my permission and when I asked what would have happened if someone was in an accident in my car and they said they would take care of it. Also it took all day and not the 2 hours I was told. More

Did not get a good deal Shelly Samuel did not work with me all she wanted to do is take from me like she took the spray in liner for the bed of the truck she did not give me a good deal they did not have a me all she wanted to do is take from me like she took the spray in liner for the bed of the truck she did not give me a good deal they did not have any trucks that l wanted so l got what I did not want I wanted a 250 and I got a 150. More

The entire staff was professional and easy going. Knowledgeable yet patient when assisting me look at vehicles. Mr Happy, Adam, and Ms Bri are wonderful employees and true assets to the Upper Marlbor Knowledgeable yet patient when assisting me look at vehicles. Mr Happy, Adam, and Ms Bri are wonderful employees and true assets to the Upper Marlboro Ford family. I look forward to any future dealings with them. More

I had the pleasure of working with Fish. He went above and beyond for what was needed he made the transaction easy and smooth got what I needed and was able to do a great trade-in deal with my previous ve and beyond for what was needed he made the transaction easy and smooth got what I needed and was able to do a great trade-in deal with my previous vehicle as well I couldn’t recommend him anymore. More

I have a 2017 Ford Escape and the paint is already chipping off! Was told this is sad but normal these days suggested touch up paint. This will not fix problem! Their lack of caring blows my mind and chipping off! Was told this is sad but normal these days suggested touch up paint. This will not fix problem! Their lack of caring blows my mind and is unacceptable. More

New SUV purchased. We were extremely satisfied with our new SUV Explorer purchase at Upper Marlboro Ford. The friendly and professional staff were very knowledgeable and We were extremely satisfied with our new SUV Explorer purchase at Upper Marlboro Ford. The friendly and professional staff were very knowledgeable and we got a great deal. More

Raised the agreed upon price $5k when I got there Don't go here! I came to an agreed upon price with the online sales team. I then had her confirm with her manager THREE times on the confirmed price b Don't go here! I came to an agreed upon price with the online sales team. I then had her confirm with her manager THREE times on the confirmed price before I drove there. The manager on duty today then said the price was going to be $5k MORE than the agreed upon price! There was no confusion on what was agreed to. The manager even had a copy of the communications between myself and the sales team. More