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Upper Marlboro Ford

Upper Marlboro, MD

4.6
123 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!
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5701 Crain Highway

Upper Marlboro, MD

20772

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Showing 123 reviews

October 10, 2025

Excellent service ! My car has been serviced here for over 10 years. I have great confidence in the quality of work. More

by davisjdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trinity Wauls
Oct 10, 2025 -

Upper Marlboro Ford responded

Thank you for your continued trust and confidence in our service for over a decade! We truly appreciate your loyalty and are always here to help at Upper Marlboro Ford! Safe travels!

September 25, 2025

Peggy has been exceptionally the best. Her Customer service sets a standard that I appreciate. Thank you Ma’am. More

by Bcart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
Sep 26, 2025 -

Upper Marlboro Ford responded

We're honored to have your business and your support! Thank you for choosing Upper Marlboro Ford and for sharing your appreciation for Peggy. See you next time!

September 23, 2025

As of lately, I’ve had great experience with this dealership. The most recent experience I’ve had was with Trinity in the service department. She was great in helping me to determine the services I n More

by Stephanie Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trinity
Sep 25, 2025 -

Upper Marlboro Ford responded

Stephanie, thank you for sharing your experience with Trinity and our team! We’re glad to know you felt properly informed and supported throughout your visit to Upper Marlboro Ford. We understand that costs can add up, and we always do our best to share savings wherever possible. We look forward to seeing you again!

September 07, 2025

Great people to work with , friendly, and most of all they know the product. I highly recommend them. More

by exboatman@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Upper Marlboro Ford responded

We’re so glad you had a great experience at Upper Marlboro Ford. Your recommendation means a lot to us! Safe travels!

August 30, 2025

The sales staff was excellent however we were deceived from the service department. They said they completed service which was never looked at very dissatisfied and circulate trust was broken. More

by chrismcummins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shelly Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2025 -

Upper Marlboro Ford responded

It's concerning to hear about your experience with our service department. We strive for transparency and trust, so it's disappointing that we fell short in this instance. We'd like the opportunity to address this issue directly and restore your confidence in us. Please feel free to reach out at your convenience. Thank you, Management Team at Upper Marlboro Ford - (301) 627-5600

August 24, 2025

this dealer is the best I recommend it they don't have no problem to help you they help you More

by eglandscaping20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edis A Gomez
Aug 26, 2025 -

Upper Marlboro Ford responded

Your recommendation means a lot to us! Thank you from all of us at Upper Marlboro Ford.

July 14, 2025

I got great service from salesman Kenny Davis. Was able to communicate via text and closed the deal without any issues. He was very helpful and not stereotypical Pushy salesman. Paperwork and al More

by MDN RLN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Davis
Jul 14, 2025 -

Upper Marlboro Ford responded

Thank you for sharing your experience with Kenny and the team! Your feedback means a lot to us and we hope to welcome you back to Upper Marlboro Ford next time. Enjoy your new ride!

June 28, 2025

This has been by far the best dealership I’ve dealt and bought from there service department far exceeds and goes above to work and help there customers More

by b.rad_66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy from the service dept
Jul 01, 2025 -

Upper Marlboro Ford responded

We're ecstatic to hear that our service department at Upper Marlboro Ford exceeded your expectations! Thank you for choosing us and sharing such positive feedback. We look forward to serving you again in the future!

May 23, 2025

My experience was awesome. Ron was very helpful and personable. Financing worked with me on the pricing and were very understanding of my financial situation. More

by C.p.jones
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Murray
May 27, 2025 -

Upper Marlboro Ford responded

We're delighted to hear that Ron and the team at Upper Marlboro Ford made your experience awesome! It's great to know our financing department could accommodate your needs. Thank you for choosing us!

March 03, 2025

Devan Manley sold us our new Bronco. Everyone that helped finalize the sale. We’re very helpful and knowledgeable. More

by wdychildcare353
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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