Unlimited Motors Fishers
Indianapolis, IN
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Awful, Belittling Experience Where do I even begin? This was a truly awful experience. Upon my fiancé and I sitting down loan in hand, I was interrogated about my interest rate by Where do I even begin? This was a truly awful experience. Upon my fiancé and I sitting down loan in hand, I was interrogated about my interest rate by Tim the finance guy. He said “It’s sad our financing department can’t give you a better rate than the bank.” It’s none of his business what my interest rate was. He acted ticked off I wasn’t financing through him. I asked if the 8.5 gallon fuel tank would be filled, since I was spending more money than I had ever seen on this vehicle, to which he replied “it’ll have enough for you to drive out of here.” When I requested a full tank of gas again, became hostile insisting I need to talk to the salesman about that, and that he “sends $40000 cars out the door with a quarter tank of fuel.” He then sent us out of the room to call his general manager. He called us back, didn’t say a word to me, and had someone fill it with gas. I also was under the impression the car would be cleaned out before purchase. When I brought up the dirt on the seats and goop on the cup holders in the car, he said “We aren’t detailing it.” Apparently the GM told him different, but he made it clear I’ll have to come back some other time to have it detailed. The worst part of all was the fact that Tim said “This money you are spending is nothing, I just sold a $40000, that $7500 is nothing.” I have been searching everywhere for this particular car, so I couldn’t buy it anywhere else or I would have. I wanted to walk out so badly. I am appalled by the awful service and will tell everyone I know to stay away from this place. More
Helpful & Effecient Our experience with Unlimited Motors was definitely a pleasant one. We received great customer service, everyone was helpful and friendly. We were i Our experience with Unlimited Motors was definitely a pleasant one. We received great customer service, everyone was helpful and friendly. We were in and out very quickly and left with the vehicle we went in to look at. I would definitely recommend. More
all expectations were met From the 1st time I contacted them all my questions were answered. I live 70 miles from there so doing business on the phone made things convenient f From the 1st time I contacted them all my questions were answered. I live 70 miles from there so doing business on the phone made things convenient for me. Let me and my friends test drive with no salesman with us. After a deal was made they kept the car for over a week because of the bad weather. I was totally satisfied with my experience. Will do business there again and recommend them to my friends. More
Happy Customer! Bought a Mazda CX5 a month ago. Love it and loved the service we received. Great people to work with. Casual, no pressure. Paperwork was done quic Bought a Mazda CX5 a month ago. Love it and loved the service we received. Great people to work with. Casual, no pressure. Paperwork was done quickly. More
Great experience Easy to work with. Smooth transaction. Will recommend to friends and family. The salesman was not pushy. I felt very relaxed with no pressure. Just gr Easy to work with. Smooth transaction. Will recommend to friends and family. The salesman was not pushy. I felt very relaxed with no pressure. Just great! More
awesome to work with We called on Friday to see if 2015 grand caravan was available and Tim put a hold on it until we could get there on Saturday morning seeing as how we We called on Friday to see if 2015 grand caravan was available and Tim put a hold on it until we could get there on Saturday morning seeing as how we were coming from 3 hours away. It was what we had been looking for, great to work with. Price was reasonable. More
Good Honest Dealer Did some shopping for a new truck recently ended up at the typical big dealerships that were attempting to sell for big profits and refused to negotia Did some shopping for a new truck recently ended up at the typical big dealerships that were attempting to sell for big profits and refused to negotiate price. I assume this is because I refused their financing. Ended up driving to Unlimited Motors in Fishers and buying a truck from them. Friendly staff were up front and honest. They also were willing to negotiate a fair price for the vehicle. The process was very easy and streamlined. They were also a USAA recommended dealer which was nice. Overall the easiest car buying experience I've had. I would highly recommend bringing your business to a dealer like this. More
Pros and Cons The trade-in went great, the paper work and financing went great, the price was great, everything else made the experience horrible. I purchased the t The trade-in went great, the paper work and financing went great, the price was great, everything else made the experience horrible. I purchased the truck late December 2017. I just received the application for the title in the Mail 3/9/2018. Now I have to pay late fees to register the truck along with letters from the lender pressing me to meet registration deadlines. I did not receive a 2nd key for the truck in which I was told I would. I was not able to get the keyless door code password. I was told I'd have to go to the dealership for that, no floor mats. I can understand not having those things on a truck over 100K miles, however this truck only had 40K miles on it. Selling the truck seemed to be the only thing that mattered, not working with the customer to make sure they are satisfied. More
Smooth transition Unlimited Motors were able to help me with the online search I had previously completed. They helped with the smooth transition of completing the nece Unlimited Motors were able to help me with the online search I had previously completed. They helped with the smooth transition of completing the necessary paperwork for the finance company. The negotiation and figuring out the best payment plan to fit our needs was helpful as well. I would definitely recommend someone to the dealership. More