University Volvo
Charlotte, NC
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499 Reviews of University Volvo
I have never dealt with Volvo and with the information that I had received from my brother, quite frankly I really didn't think it would have been an experience that I would have enjoyed. My mother was w that I had received from my brother, quite frankly I really didn't think it would have been an experience that I would have enjoyed. My mother was wanting to suprise my brother by paying for his repairs for his Volvo. We went to the dealership and met TJ. Explained the situation to her and she went far and above the call of customer service in assisting my mother. Again we do not drive Volvo's and it made the experience very memerable and impressionable. TJ Thanks for everything. You represent your company very well and truly impressed me. (Larry and Jackie Robinson's Volvo) More
Normally car buying is not a really fun experience. I loved the fact that AJ worked with us via email. Most dealers want to communicate via phone or in person. No one today has the time for that! He came loved the fact that AJ worked with us via email. Most dealers want to communicate via phone or in person. No one today has the time for that! He came in with the best price, was nearby location and when our car was delayed at the port he arranged a loaner for us. Overall very happy with the experience and will recommend them to our friends. Not to mention if the service department does us well our next car for sure will be another volvo! Just a side note I can not tell you how many woman are buying cars and are being treated differently from men...didn't feel this way at all at this dealer! Kudos i'm tough and don't give praise easily! More
This was by far the best car buying experience I have ever had. I am very particular and was not the easiest customer but AJ was so nice to work with. He is knowledgeable, friendly and understood exactly ever had. I am very particular and was not the easiest customer but AJ was so nice to work with. He is knowledgeable, friendly and understood exactly what I was looking for. He had been recommended to me but still exceeded my expectations. The selection was great and the entire staff was so helpful. More
AJ is great to work with - the second car I've purchased from him. Would definitely work with him again. Prompt response, efficient, good salesmanship. from him. Would definitely work with him again. Prompt response, efficient, good salesmanship. More
This was our second purchase from University Volvo. In both cases, we were so pleased with the warmth, friendliness and "eager to please" attitude of these guys. There was NO pressure, only a willingness both cases, we were so pleased with the warmth, friendliness and "eager to please" attitude of these guys. There was NO pressure, only a willingness to work with us to close the deal. These guys continue the warmth and friendliness after the sale, as well. We would highly recommend them! More
I rated University Volvo so highly because they deserve it. I am in my sixties and have never had such a pleasant buying experience. Everyone was so polite and helpful. The owner-Steve-even made a point to it. I am in my sixties and have never had such a pleasant buying experience. Everyone was so polite and helpful. The owner-Steve-even made a point to meet and greet us after we had made the purchase. AJ is one of the nicest, most professional salesperson I have worked with in my life. Buying my -almost-new Volvo was great! More
I researched the verhicle I was interested in purchasing online prior to contacting the dealership. AJ was very responsive to my email questions and provided timely answers with detailed information that s online prior to contacting the dealership. AJ was very responsive to my email questions and provided timely answers with detailed information that satisfied all inquiries I had. The only complaint I would vocalize with the experience is a 720 beacon score did not qualify for the 1.99% financing deal when I was assured it would through my correspondence with AJ. More
My expereince at University Volvo and with AJ Varrichione was nothing short of spectacular. My wife and I were looking for a convertible and inquired with University through the internet as to their current was nothing short of spectacular. My wife and I were looking for a convertible and inquired with University through the internet as to their current stock of C70's. AJ worked with us to narrow down some choices as far as options, color and packages were concerned. We test drove the C70 and were hooked. We pulled th trigger that day and AJ and his mananger worked late in the evening to find us the very lowest rate possible for financing. We were in our new red convertible the very next day. We got a great car,a great price and a very low intereast rate. AJ has since followed up to make sure we were enjoying the vehicle and to see if we had any additional questions or concerns. In all it was a great expereince. No pressure, just great effort on AJ's part to insure he was meeting our needs. University Volvo has proven they are best in class. I will reccomend them in the future to anyone intereasted in a new vehicle. Thanks AJ and team!! More
I have dealt with University Volvo for over 20 years and have never had one complaint of the service they have given me. They are service professionals and always provide the appropriate service in a timel have never had one complaint of the service they have given me. They are service professionals and always provide the appropriate service in a timely manner. Tonya, the service manager is my go-to person and she and the entire staff go above and beyond to help me. As a single woman I appreciate that more than they know. I will never drive any other car but a Volvo and will never buy from or have mine serviced anywhere but University Volvo. More