University Volvo
Charlotte, NC
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499 Reviews of University Volvo
Great Experience After So Many Duds Around Town We visited several dealerships over the course of the past two months and had the range of customer service experiences. From not wanting to help us We visited several dealerships over the course of the past two months and had the range of customer service experiences. From not wanting to help us at all (no greeting, no call backs on questions, ect) to helpful but way overpriced or under priced on my trade. Daniel at University Volvo was extremely welcoming and was able to answer all my questions I had about the XC60 I came to test drive. He explained the differences between the other trims and even showed me the R trim based on some of the comments I made during the test drive of the Inscription. At the end of the day it was a no brainer to purchase a brand new XC60 from University Volvo and Daniel. They were able to give me a fair KBB trade price on my trade in and a very competitive price on the new XC60. I am not sure if this review is public or not, but I would encourage you to first check out University Volvo and save yourself time, money, and frustration. Thank you Daniel!!! More
Staff Friendly and Efficient Johnny was great to work with! I told him my parameters of what I could work with for price and timeline. He worked with me, communicated quickly and Johnny was great to work with! I told him my parameters of what I could work with for price and timeline. He worked with me, communicated quickly and never was pushy. At the end of the day, I got a BEAUTIFUL car, landed on a great price and will be a long term client of theirs. More
Great Deal Enjoyed the whole car buying experience! Found the vehicle I was looking for and got what I feel was a good deal. Very pleased with purchase. Enjoyed the whole car buying experience! Found the vehicle I was looking for and got what I feel was a good deal. Very pleased with purchase. More
Beautiful facility and all the staff was very efficient The ease with which you turn over the car to the service department is wonderful. Arthur was waiting for me at my appointed time. The waiting area w The ease with which you turn over the car to the service department is wonderful. Arthur was waiting for me at my appointed time. The waiting area was bright and comfortable with magazines and water to make my time waiting non eventful. The time they told me it would take for my 30,000 mile service was almost exact ( a pleasant surprise)/ Overall, a very nice experience, More
The service department are outstanding. Art and Andrew in the service department are outstanding. University Volvo is very customer and service oriented. Bob Kennedy in sales is easy to wor Art and Andrew in the service department are outstanding. University Volvo is very customer and service oriented. Bob Kennedy in sales is easy to work with. More
Excellent Service! Always so accommodating & friendly 😊 Art always explains everything in detail and recommends other services but isn’t too pushy. Greg is amazing to w Always so accommodating & friendly 😊 Art always explains everything in detail and recommends other services but isn’t too pushy. Greg is amazing to work with, I am a forever customer! More
Very enjoyable. I did almost of this lease online and was pleased with the quick response time from the dealership. When I arrived to pickup the car everything was r I did almost of this lease online and was pleased with the quick response time from the dealership. When I arrived to pickup the car everything was ready and as agreed. The entire team were very professional and pleasant. More
Great service as usual I took my XC-90 in for a tyre rotation ... we just hit the 5,000 mile mark in our car. From the time I arrived until I left the dealership I was gree I took my XC-90 in for a tyre rotation ... we just hit the 5,000 mile mark in our car. From the time I arrived until I left the dealership I was greeted by friendly staff who went out of their way to be helpful. It's always nice to drive away with a clean car! Thanks for the car wash. More
Concierge Service Honest High Quality Professionals This is our third Volvo! Known the dealership since 1998. Mike Spinks and his staff are excellent! Highly Recommend This Company an 11 out of ten This is our third Volvo! Known the dealership since 1998. Mike Spinks and his staff are excellent! Highly Recommend This Company an 11 out of ten More
A high class experience from down to earth people I hat to say my car buying experience with John @ University Volvo was a positive one. He worked with me to get the vehicle and features I wanted with I hat to say my car buying experience with John @ University Volvo was a positive one. He worked with me to get the vehicle and features I wanted within my budget. They have an amazing showroom with all the things you need to make the car buying experience more enjoyable. I highly recommend John & AJ to all. More