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University Mitsubishi - FL - Service Center

Davie, FL

4.2
79 Reviews
Call Service Center (954) 745-7700

79 Reviews of University Mitsubishi - FL - Service Center

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October 11, 2021

Ralph and Carlos take great care of you the technician really knows what he’s doing. I trust these guys 100 percent with my Range Rover! More

by ASIERRA1098
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph
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Oct 12, 2021 -

University Mitsubishi - FL responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 06, 2021

Gracias por su atención, excelente, 100% recomendado, no dudaría en regresar para el próximo servicio More

by MARYDONADO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Monserrate
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Oct 08, 2021 -

University Mitsubishi - FL responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 28, 2021

Frank and Carlis were great. However that was it in terms of service personnel. They need to hire more service reps. More

by wcuervo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
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Sep 29, 2021 -

University Mitsubishi - FL responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 21, 2021

Estuvo bien la negociación de la compra y el cierre del negocio. Pero muy lento el pago al otro dealer More

by nani2421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph
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Sep 21, 2021 -

University Mitsubishi - FL responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

September 20, 2021

I miss Dave, but new guy seems nice. Pleasant to speak with. Took time to help me understand. More

by LISA.HOLMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure if Jeffrey is the gentleman that helped me, but I like him.
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Sep 21, 2021 -

University Mitsubishi - FL responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 14, 2021

Great location and easy to get in and out of traffic with no problem. Very clean as well. More

by SIMSLATORIA3232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Service
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Sep 21, 2021 -

University Mitsubishi - FL responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

September 11, 2021

The personnel were courteous and polite. Excellent customer service. They were attentive to all my concerns, very helpful. I was satisfied to the way my car was cared for. More

by SAMY1222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2021 -

University Mitsubishi - FL responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 08, 2021

It appears the service center agents are understaffed. Despite this drawback, they try to acknowledge and address the needs of the staff. The warranty on new transmission is not compatible to other serv More

by SHERYLWEIRLATTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Sep 21, 2021 -

University Mitsubishi - FL responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

Sep 21, 2021 -

SHERYLWEIRLATTY responded

I am 40 weeks pregnant and broghy the car in to pirchase a new transmission. My transmission stopped working after I had paid to have it services at this location. I purchased a used on which had a year warranty. It broke after around 8 months. I was refunded so I decided to purchase a new one from the dealership. They only provided 1 year warranty and told me they checked everything out and everything was working. Now I have to take to care to a provaye mechanic because there is a weird noise coming from the engine and the ac does not work. I live an hour away from the service center and I don't thinknit is wise to take the car there agin to be misinformed. The car is a 2015, but it is a Mitsubishi so what did I expect. A sales man did warn me that I would have issues. Being heavy with child and not having a reliable transport was not a lesson I wanted to learn now. I am older and I wiser now.

August 30, 2021

No he recibido repuesta de mi llamada la semana pasada para revisar el servicio de mi carro , pienso que huí un error en la fecha y las millas para cambio de aceite More

by leonelduarte69
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2021 -

University Mitsubishi - FL responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

August 26, 2021

Service counter personnel were very courteous and helpful. They absolutely are an asset to the company. Very knowledgeable and willing to advice to help you decide on what is best for your car. More

by ORGLAWOFFICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2021 -

University Mitsubishi - FL responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

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