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University Mitsubishi - FL - Service Center

Davie, FL

4.2
79 Reviews

79 Reviews of University Mitsubishi - FL - Service Center

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November 08, 2021

Bad costumer service. Takes too long for service even at 7:00 am with appointment and no line. They waste your time. More

by First1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
Nov 08, 2021 -

University Mitsubishi - FL responded

Thank you for your feedback. We know how valuable your time is and want to apologize if you encountered any inconvenience when visiting our service center recently. We always want to ensure your visit with us is efficient as well as courteous. If you are able to provide us with your contact information, we will be happy to discuss it with you further. Include your name, contact information, and nature of any concerns to social@universitymitsubishi.com. Thank you.

November 06, 2021

Great place - friendly and courteous staff. Always complete the job in a timely manner and make me feel at home while waiting. More

by Hank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

University Mitsubishi - FL responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 05, 2021

Every thing was good except the price fir a battery replacement of $250 that’s not good. More

by AMZ626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Nov 05, 2021 -

University Mitsubishi - FL responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. Best wishes!

November 05, 2021

I have only good things to say about Ralph and all other mechanics in the Service Department. They always greet me with a smile and are very attentive to my needs. More

by ARLEEN.RENFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph
Nov 06, 2021 -

University Mitsubishi - FL responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 02, 2021

Purchased my second mirage at this dealer gave me top dollar for my other mirage, in, and out done. More

by oldschoolformula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

University Mitsubishi - FL responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 31, 2021

Mr. Ralph was so attentive. Helped me with an appointment issue diligently. Thank you so much. More

by FJ.LAZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. RALPH
Nov 01, 2021 -

University Mitsubishi - FL responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 30, 2021

The service is ok. Clients always come back to places that offer a personalized service, respect your time and give you recommendations to take care of your car without feeling that they are over chargin More

by CABREU23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 01, 2021 -

University Mitsubishi - FL responded

Thank you for taking the time to provide us with your feedback. We do apologize if you feel that you are not receiving the highest level of customer service possible and we would like to work with you to change that. Please include your name, contact information, and nature of any issues to social@universitymitsubishi.com and we will be happy to speak with you. Hope to hear from you soon.

October 22, 2021

I brought my car there with extended warranty, after almost a week there they told me I had to take it to the auto maker actual dealer. The service writer told me that they had to reset a module for the More

by SnowManSRT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos service writer
Oct 22, 2021 -

University Mitsubishi - FL responded

Thank you for providing us with feedback. We apologize if there have been any issues with getting your vehicle serviced recently. We always try our best to make sure the experience with us is as easy-going and efficient as possible. As it appears that you were not able to complete the work on your vehicle, we would like to assist you by making sure you are 100% satisfied. Please include your name, contact number, and any issues you need to be resolved to social@universitymitsubishi.com and we will have a qualified team member reach out to you directly. Hope to hear from you soon.

October 13, 2021

Friendly service and rep executed experience flawlessly. Was in and out and I was well taken care of from the minute I walked in the door. More

by MAWNKIE21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph
Oct 13, 2021 -

University Mitsubishi - FL responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 11, 2021

I was originally going to take my car to a mechanic I’ve been going to for years. I had to change plans when my breaks started acting up on my way to my boyfriends house. Luckily, he lived near the dealersh More

by EMJIMENEZ89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph M
Oct 12, 2021 -

University Mitsubishi - FL responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

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