University Mitsubishi - FL - Service Center

Never never again! For the first time in my nearly 60 years I purchased a new car, a 2014 Lancer. The ONLY reason I did so was for the warranty, my BIG mistake!! My For the first time in my nearly 60 years I purchased a new car, a 2014 Lancer. The ONLY reason I did so was for the warranty, my BIG mistake!! My Lancer had developed a small oil leak at around 24k miles and I thought that it may be that the crush washer was not replaced during past oil changes so fro the next two changes I did it myself and both times replaced the crush washer but the leak persisted. I called University Mitsubishi and set an appointment for 2 PM about 2 weeks later. I had to leave work early and drove 45 mins through traffic to get there but when I arrived I was told that everyone was at lunch and it would be at least an hour before they could look at my car. I pointed out that I had an appointment and why asked why it was scheduled when all technicians were out to lunch, just an "oh well" reply. I was not surprised since this was in character with how I was treated previous times. I now regret not buying a Kia or Hyundai. I regret the day that I walked into University Mitsubishi. More

Great Service Department The service department at this dealership is great. They give good information and advise and are fast. Peter Gingras went out of his way to assist me The service department at this dealership is great. They give good information and advise and are fast. Peter Gingras went out of his way to assist me today schedule a paint repair from another site. I really appreciate the service. More

Fake promotion The promotion is fake. It's says you won 5000$, but you not. Even with confirmation email, they told me "maybe you are the winner, but you not". So, d The promotion is fake. It's says you won 5000$, but you not. Even with confirmation email, they told me "maybe you are the winner, but you not". So, don't waste your time and don't deal with liars. I don't think they lie only about promotion.. More