University Mitsubishi - FL

Friendly I went and visit the dealer looking for an outlander,then went back with the Family looking for a 6V engine Outlander, they only had one so we didn't I went and visit the dealer looking for an outlander,then went back with the Family looking for a 6V engine Outlander, they only had one so we didn't had many options. More

Never never again! For the first time in my nearly 60 years I purchased a new car, a 2014 Lancer. The ONLY reason I did so was for the warranty, my BIG mistake!! My For the first time in my nearly 60 years I purchased a new car, a 2014 Lancer. The ONLY reason I did so was for the warranty, my BIG mistake!! My Lancer had developed a small oil leak at around 24k miles and I thought that it may be that the crush washer was not replaced during past oil changes so fro the next two changes I did it myself and both times replaced the crush washer but the leak persisted. I called University Mitsubishi and set an appointment for 2 PM about 2 weeks later. I had to leave work early and drove 45 mins through traffic to get there but when I arrived I was told that everyone was at lunch and it would be at least an hour before they could look at my car. I pointed out that I had an appointment and why asked why it was scheduled when all technicians were out to lunch, just an "oh well" reply. I was not surprised since this was in character with how I was treated previous times. I now regret not buying a Kia or Hyundai. I regret the day that I walked into University Mitsubishi. More

Great experience!! I was looking to buy a pre owned car and wasn't having any luck finding a suv that would be good for my wife. The salesman Lorenzo Boyce suggested I l I was looking to buy a pre owned car and wasn't having any luck finding a suv that would be good for my wife. The salesman Lorenzo Boyce suggested I look at the new outlanders. Loved the truck. I ended up buying the brand new 2017 outlander. Special thanks to Lorenzo Boyce for not being over aggressive and helping me with the whole process. Would definitely buy again. More

Liars, dishonest, rip off I test drove a 2012 F450 the asking price $37k I liked the truck except for the A/C wasn't cold. The salesman Dave offered to fix it at no charge a I test drove a 2012 F450 the asking price $37k I liked the truck except for the A/C wasn't cold. The salesman Dave offered to fix it at no charge and I agreed to buy the truck. The sales mgr Dave told me when I came to pick it up that there was no leak, they recharged the system and I was good to go. I told them that there must be a leak, they assured me if it leaks they will fix it. 4 weeks later the system leaked out again, I took it back, they recharged and said "no leak to fix" good to go. I took it to my mechanic and turns out the evaporator was leaking. The evaporator resides under the dash and costs $1400 labor and material to replace. I called Dave, and Dave, and the sales manager. They said if I brought it to them they would fix it for $869. I asked them to pay just a portion, anything. They refused. You cannot trust what they say. Get it in writing. More

Commendable Service. We have been getting our vehicles from this dealership for many years now and I can't ever recall not being treated with curtesy and getting a good q We have been getting our vehicles from this dealership for many years now and I can't ever recall not being treated with curtesy and getting a good quick change of vehicle. We always insist however in dealing with the same sales person. More

WHO EVER THOUGHT THAT BUYING A CAR WOULD BE A JOY? IF ANY PRESSURE WAS APPLIED TO ME IT WAS DONE WITH SKILL AND TACT. YES, I HAVE A NEW 2017 OUTLANDER SPORT AND FELT AS THOUGH IT WAS MEANT TO BE, NO PR IF ANY PRESSURE WAS APPLIED TO ME IT WAS DONE WITH SKILL AND TACT. YES, I HAVE A NEW 2017 OUTLANDER SPORT AND FELT AS THOUGH IT WAS MEANT TO BE, NO PRESSURE. THANK YOU DURY FOR YOUR UNDERSTANDING. I THINK YOUR GREAT... More

A Good, No Surprises, car buying experence We traveled from Jupiter to Davie to purchase our new used Kia Soul. They had by far the best advertised price, and the 120 mile round trip would be w We traveled from Jupiter to Davie to purchase our new used Kia Soul. They had by far the best advertised price, and the 120 mile round trip would be well worth the trip, if there were no surprises. We were greeted at the door by Lorenzo Boyce and he stuck with us during the entire process and ensured that when we drove off in our new car, we had had a used car buying experience that we were both pleased and delighted with. When it's time for another car, we certainly will check with them again. Everyone we met in the dealership was pleasant and helpful, More

Great customer service Mateo was very patient, helpful and did everything possible to meet everything my wife and I wanted in the car and in the price. Not only mateo but th Mateo was very patient, helpful and did everything possible to meet everything my wife and I wanted in the car and in the price. Not only mateo but the rest of the employees made us feel welcomed. They made everything seem easy and simple. More

The 4 hour drive ....worth it. I drove from Ocala to purchase a used car from Mateo. The car was beautiful and waiting for me. The process was painless and everyone was very nice. T I drove from Ocala to purchase a used car from Mateo. The car was beautiful and waiting for me. The process was painless and everyone was very nice. THERE WERE NO SURPRISES!! More

Excellent place. Great experience Erik was terrific. He answered all our questions and helped us through the process in a very professional and courteous manner. His demeanor was very Erik was terrific. He answered all our questions and helped us through the process in a very professional and courteous manner. His demeanor was very friendly and pleasant. We are very thankful to him that we were able to find what we were looking for. Regarding the company, it was an excellent place to buy a car; however, the only thing we would like to mention is that we were not able to obtain the military discount which is only for those in active duty, We feel it should be given to all veterans without exceptions. More