University Mitsubishi - FL

Great Experience Lance made our buying experience more relax and satisfied. He was very patient in dealing with people from all walks of life. He did an excellent job Lance made our buying experience more relax and satisfied. He was very patient in dealing with people from all walks of life. He did an excellent job for customer satisfaction. More

Great experience Greg as always did an excellent job costumer service it's a priority !! I been doing business with Greg for more than 10 years always it's always a sa Greg as always did an excellent job costumer service it's a priority !! I been doing business with Greg for more than 10 years always it's always a satisfactory results at the end of the deal !! More

Lance was great I cannot say enough about Lance. My best car purchase experience to date. Lance made it easy even when I tried to go elsewhere to only find they did n I cannot say enough about Lance. My best car purchase experience to date. Lance made it easy even when I tried to go elsewhere to only find they did not have the promised car. Very happy with Lance and University Mitsubishi More

Misrepresentation and poor communication is a speciality Lance was great... initially. But the poor guy obviously works for a quite sophisticated operation of misrepresentative operators. I imagine that the Lance was great... initially. But the poor guy obviously works for a quite sophisticated operation of misrepresentative operators. I imagine that the Mitsubishi service is fine but DO NOT BUY ANY OTHER BRAND FROM THEM. They specialise in buying accident damaged cars, telling potential customers that they were only involved in light impact incidents (they are then covered because they disclosed the accident). The minute you pay the money, the service changes.... Expect to have to. chase for everything, A big mistake I made was buying out of state and listening to Lance's guidance!. The delivery firm dropped the Chevy, in a filthy internal and external condition with damage to the driver seat and dent in the trunk (lance said the car left their premises with no such damage) but there is no come back to anyone. More disturbingly the car broke down after 5 days, flat battery and had a disturbing banging under the drivers floor. The Chevy Garage repaired the flat battery under warranty but said the car had been involved in a accident and appeared to have had frame damage, not just panels. They offered me $7000 less than I paid in exchange against a new vehicle, but we couldn't complete the transaction because Lance had not sent 1. The Title and purchase documents..... He then FEDEXED the title but no other documents so 2 weeks after receiving the car, I am still awaiting the Bill of Sale and have a car that cannot be registered with DMV,,, More

Excellent service Went in to buy an 2017 Outlander and Mateo was very helpful and knowledgeable. Mateo and the finance manager Jed were absolutely great! Couldn't be ha Went in to buy an 2017 Outlander and Mateo was very helpful and knowledgeable. Mateo and the finance manager Jed were absolutely great! Couldn't be happier! More

Smooth experience purchasing a vehicle!!! It was a smooth experience going through the process of the purchase. When you have a Salesman like Lance who is knowledgeable the process was great. It was a smooth experience going through the process of the purchase. When you have a Salesman like Lance who is knowledgeable the process was great. More

Best experience in purchasing a car ever! I'm really glad Lance took care of my purchase. I went to the dealership to get a lease and I ended up financing my new car because of his knowledge a I'm really glad Lance took care of my purchase. I went to the dealership to get a lease and I ended up financing my new car because of his knowledge and help. I totally recommend him and his dealership, they're very polite and treat the customers really well. He helped me a lot with my purchase and I will always be grateful. I'm in love with my new Outlander! More

Great Service Went in for a 2017 Outlander. the service was very good. the sales rep (Dury) was excellent and helpful. He made everything smooth and easy. Left ver Went in for a 2017 Outlander. the service was very good. the sales rep (Dury) was excellent and helpful. He made everything smooth and easy. Left very happy from the dealership. More

Excellent service , good price, a lot of cars to chose and very good service. The sales man, excellent people and show us all our option. A++ recommend , good price, a lot of cars to chose and very good service. The sales man, excellent people and show us all our option. A++ recommend More

Beyond Customer Service - Patient and Goes above and beyond I had the pleasure of having Lance Shetrompf to help me with my new car purchase. He exceeded my expectations on all levels. My situation was unique I had the pleasure of having Lance Shetrompf to help me with my new car purchase. He exceeded my expectations on all levels. My situation was unique because I had credit problems because of identity theft. He was confident, and assured me that we were going to find a solution that would not only allow me to purchase a new car, but make me happy with my purchase. He went above and beyond, and walked me through all the steps. He was ready to answer any questions I had and was instrumental in making everything work on given my time constraints. I would definitely recommend the dealership, and more than that, the excellent service I was provided by Lance. More