University Mitsubishi - FL

The last review was blocked but that’s give it a try again. HORRIBLE! WORST again. HORRIBLE! WORST More

We have been loyal customers for years. In December we went to turn in my lease and lease a new Outlander, which would have been our 13th lease with this dealership. We chose the car we wan In December we went to turn in my lease and lease a new Outlander, which would have been our 13th lease with this dealership. We chose the car we wanted. To make this short, the finance manager and the sales manager came out and the finance manager thanked us for being loyal customers for so many years and that we had been given great low price deals all the years before but "it was time to pay the piper" (exact words) and they would need $5000 down and the lease would be in the high $500's. My husband and I were so taken back by what was just said that we were totally speechless. We asked for our keys to my car back and we walked out. The salesman came after and apologized for what was said. I think he was as shocked as we were. We went to KIA purchased a new Sorento and we absolutely received the best welcoming treatment and a great price. We have driven an outlander and other Mitsubishi cars for so long we didn't realize that there were other dealers that would appreciate our business. I will never set foot back in this dealership nor will I recommend any one else to and we have been customers since it was owned by Bill Seidel years ago. Think twice about dealing with this dealership!!!! More

I purchased a car remotely and had pretty terrible communication. It took ~2 weeks to get it closed after telling them I wanted to move forward and continuously follow up. I still haven't received m communication. It took ~2 weeks to get it closed after telling them I wanted to move forward and continuously follow up. I still haven't received my tags - with continuous follow up and no communication in return. I am hoping this review will get some communication to resolve this and communicate until it is resolved. Fees were also excessive and obnoxious. If the Bronco wasn't so unique, I would have gone somewhere else mid process. That said, I do love the car. But the process was terrible, and I have purchased remotely/shipped before. I am a small business owner, so I understand the value of process feedback. I hope this is useful and you help me get to resolution on the tag asap. More

Crooks. They advertise one price and then add charges to the documents. BEWARE of these crooks. The sales person, Brandon lied to us about the price of the c They advertise one price and then add charges to the documents. BEWARE of these crooks. The sales person, Brandon lied to us about the price of the car and the interest rate and then he sneaked additional charges to the invoice. They train the sales people at this place to cheat customers. STAY AWAY More

My experiences with University Mitsubishi has always been rewarding, all people in this place knows how to please their customers, show them respect and support. Recommended 💯 rewarding, all people in this place knows how to please their customers, show them respect and support. Recommended 💯 More

Mr. Junior took care of us. He was very nice. The waiting time was not long. Kind of a glue stain was left on the drivers sit (mechanics need to be more careful). My car still has the sound (track) when time was not long. Kind of a glue stain was left on the drivers sit (mechanics need to be more careful). My car still has the sound (track) when driving slow or releasing the breaks. I don’t think they took important care on my concern when I told them. More

I had a very good experience, Matt and Shea and Skylar were excellent, thanx for the 0% were excellent, thanx for the 0% More