University Mitsubishi - FL

They added $5,000 in fees to a $6,500 car. I called about a used vehicle on autotrader for sale for $6,500 and confirmed the price was $6,500. When I arrived they wanted me to test drive "fall I called about a used vehicle on autotrader for sale for $6,500 and confirmed the price was $6,500. When I arrived they wanted me to test drive "fall in love with it first" but I insisted that I see the total cash price before they waste my time and the total cash price for a $6,500 car was $11,000+. I told them they would have to bring the price down like 5 grand for us to even begin negotiating but the finance manager said "xxxx no". I hate dealerships to begin with, but this was pathetic. More

I’ve never been more insulted by a dealership. I gave a verbal agreement to buy a truck sight unseen for the asking price on auto trader plus tax tag title and an $899 dealer fee. They agreed on the phone. verbal agreement to buy a truck sight unseen for the asking price on auto trader plus tax tag title and an $899 dealer fee. They agreed on the phone. Then they sent me and insulting out the door price to my email with $1700 in extra fees on top of all that I mentioned! I called and they were very rude on the phone and said they would not sell me the truck for the asking price I agreed on because I’m paying cash! Stay away! You’ll waste your time and they’ll treat you like garbage. The manager Patricia is a very nasty person to deal with when you’re making a big purchase like this. They mention they have “No haggle pricing” but I’ve never felt more haggled. I offered full asking price! This is crazy!!!!! More

Hi,my name is Benita, I just pursued a vehicle from this dealership, I'm very pleased with the courtesy and well mannered business men,@Gregg Lippe and @Homero Araoz,I appreciate their service very much!!!! dealership, I'm very pleased with the courtesy and well mannered business men,@Gregg Lippe and @Homero Araoz,I appreciate their service very much!!!!! More

BEWARE* BEWARE* BEWARE I purchased a vehicle in October BEWARE* BEWARE* BEWARE I purchased a vehicle in October 2019. I was presented with a clean car fax at the time of purchase. On the same day, I went BEWARE* BEWARE* BEWARE I purchased a vehicle in October 2019. I was presented with a clean car fax at the time of purchase. On the same day, I went home and ran my own Carfax which showed it car was in a accident!!! Come to find out, according to the police report, it was in a accident which was reported 2 months prior to purchasing the vehicle. The vehicle I purchased was misrepresented and I feel strongly that I've been a victim of some sort of fraudulent act. Now I'm stuck with a vehicle with no value and a very high loan to pay off. This is wrong and very unfair. Additionally, the valet keys does not even work. I call them for a resolution, and was told that I purchase the car "as is". I DO NOT RECOMMEND THIS DEALER. More

Deceitful Lie Not honest Would not recommend to my Deceitful Lie Not honest Would not recommend to my worst enemy!! They tried to slip in thousands dollars of non factory accessories and warrant Deceitful Lie Not honest Would not recommend to my worst enemy!! They tried to slip in thousands dollars of non factory accessories and warranties to only lie more when busted on it More

Very Deceitful dealershipAfter I turned down extended Very Deceitful dealership After I turned down extended warranties They tried to slip Thousands of dollars of Non factory accessories and some paint Very Deceitful dealership After I turned down extended warranties They tried to slip Thousands of dollars of Non factory accessories and some paint/anti theft warranties I never asked for or Authorized More

Service Excellence Gregg Lippe is the most professional salesman I have ever met. He was great, genuinely looking out for my best interests and gave me an outstanding pa Gregg Lippe is the most professional salesman I have ever met. He was great, genuinely looking out for my best interests and gave me an outstanding package. University Mitsubishi has a customer for life! More

Best Experience! This has been by far my best experience with the purchase of my car. I have been a loyal client of Mitsubishi for many years. I was helped by Jenny an This has been by far my best experience with the purchase of my car. I have been a loyal client of Mitsubishi for many years. I was helped by Jenny and sales manager Yosvany they were both very helpful and very clear with my purchase. I can’t forget to mention Ted, in charge of finance, he is the best!. I am very satisfied and will recommend others to purchase a new vehicle with them. They answered my questions and gave premier customer service! . Thank you Mitsubishi family! More

MIGUEL IS AWESOME! I CONTACTED MIGUEL FEW WEEKS BEFORE WALKING INTO THE DEALERSHIP, I ALWAYS DO THIS DUE TO MY LACK OF FREE TIME TO GO SHOP FOR CAR IN PERSON. AFTER DAYS I CONTACTED MIGUEL FEW WEEKS BEFORE WALKING INTO THE DEALERSHIP, I ALWAYS DO THIS DUE TO MY LACK OF FREE TIME TO GO SHOP FOR CAR IN PERSON. AFTER DAYS OF CALLING BACK AND FORTH, MIGUEL REVIEW MY CASE AND WORKED WITH ALL THE NUMBERS I GAVE HIM FOR OTHER OPTIONS I HAD ON MIND, AND HE SAID HE COULD GIVE ME THE CAR I WANTED AND MATCH OR BEAT OTHER OFFERS I HAD FROM OTHER DEALERSHIPS, IT WAS TRUE!! , EVERYTHING HE OFFERED WAS TRUE, HE GOT ME A GREAT DEAL AND FOR FORTY MORE DOLLARS A MONTH I UPGRADE MY BEAT UP YARIS FOR A BRAND NEW OUTLANDER. COULDN'T BE MORE HAPPY, HE IS GREAT AND KIND, AND WAS A FRIEND DURING THE ENTIRE TRANSACTION. 100% RECOMMENDED!! IF YOU EVER GO THERE, ASK FOR MIGUEL ORTIZ! THE REST OF THE TEAM WERE ALL EXTREMELY NICE AND HELPFUL !!, INCLUDING JENNY,GREG,JED AND THE FINANCING GUYS! More