University Mitsubishi - FL

Best Customer Services Ever!!! Amazing services, everything was well explained.... Lance Shetrompf has excellent customer service skill... My husband and I are very happy with our Amazing services, everything was well explained.... Lance Shetrompf has excellent customer service skill... My husband and I are very happy with our new purchase. We definitely recomend this dealer and our seller (Lance Shetrompf). More

Flawless Customer Service by Lance Shetrompf! Lance answered every question we had clearly and without making the process confusing. He explained the entire process, showed us everything we wanted Lance answered every question we had clearly and without making the process confusing. He explained the entire process, showed us everything we wanted to see, what the differences between different trims and options were, and made sure we were 100% happy with our choice. He continues to follow-up with us and we appreciate the AMAZING service and unbeatable price (and believe me we looked for something lower for MONTHS). Thank you University Mitsubishi team! More

Excellent service by Greg Lippe Gr eg handled everything. This SUV is for my wife and he answered all her questions and showed her just the SUV she wanted and in the color she want Gr eg handled everything. This SUV is for my wife and he answered all her questions and showed her just the SUV she wanted and in the color she wanted. Handled all the insurance by calling our ins and getting our trade in changed over to the new vehicle. .Got her registration taken care of and made the sale go without a hitch. More

Smooth Operation I got online last night dound what I wanted set an appointment for this morning. I looked at the vehicles with Lance and within minutes he showed me a I got online last night dound what I wanted set an appointment for this morning. I looked at the vehicles with Lance and within minutes he showed me and gave me the information I needed. I left came back with my trade in and left with the car I wanted. Great fast friendly service. Thanks again for everything Lance you are a stand up guys and work for a stand up company. More

DAMAGED YUKON We bought a Yukon from University Mitsubishi in July. We were told that there was no problems with the 2017 car. We got the car home to find out from We bought a Yukon from University Mitsubishi in July. We were told that there was no problems with the 2017 car. We got the car home to find out from the GMC dealership in our area reported that our car had 4508.60 amount of damage under the car. Our insurance company did the research that our new car had been in an accident before we bought it. interesting enough, the accident was never reported on car facts. University Mitsubishi have not been willing to take responsibility to pay for the severe damages that occurred before we bought the car. We are now stuck with a car that was in an accident and have had to pay 4508.60 to have it serviced to even be able to drive it. More

DAMAGED CAR NOT REPAIRED OR REPORTED "BUYERS BEWARE" I purchased a 18,000 mile Yukon from Lance Shetrompf stating there was "Nothing" wrong with the vehicle , only to find out by sending "BUYERS BEWARE" I purchased a 18,000 mile Yukon from Lance Shetrompf stating there was "Nothing" wrong with the vehicle , only to find out by sending it to my local GMC dealer it had been wrecked, with a repair cost of $4500. They have avoided me, and is not taking any responsibility to "Do the next right thing". Do not deal with this dealership. They give a "Black Eye" to the car industry "BUYERS BEWARE" More

DAMAGED VEHICLE WITHOUT NOTICE "BUYERS BE WARE" I purchased a 18,000 mile Yukon From Lance Shetrompf and the University Mitsubishi dealership saying there was "Nothing Wrong" with t "BUYERS BE WARE" I purchased a 18,000 mile Yukon From Lance Shetrompf and the University Mitsubishi dealership saying there was "Nothing Wrong" with this vehicle, only to find out this vehicle was in an accident that damaged the exhaust/converter/tie rods and broke a tire rim. This repair cost us $4500. Dealership not willing to take any responsibility. Its dealerships like this that give a "Black Eye" to the car industry. "BUYERS BE WARE" Jeff Peterson More

Best place to buy a car If you've had a bad experience trying to buy a car, particularly at an AutoNation dealership, you owe it to yourself to meet Lance at University Mitsu If you've had a bad experience trying to buy a car, particularly at an AutoNation dealership, you owe it to yourself to meet Lance at University Mitsubishi. He is that rarest of commodities: an HONEST used-car salesman. (He quit a lucrative job selling Mercedes for AutoNation because of an ethical issue by the dealership. Unheard of!) Lance will treat you fairly and squarely and get you into the car of your dreams, provided your demands are at least in the ballpark of reasonable. (He can't work miracles, but he comes as close as any salesman I've ever met.) He will work diligently to try to get the terms you request. Unlike the typical salesman, he won't inflate your down payment or try to get you to put five times as much money down as you're comfortable with or suggest you find a co-signer. (An AutoNation salesman in Margate, backed by the manager and after promising me the moon, tried to do all those things.) Make no mistake though: Lance is all business. He is friendly and personable enough, but he is still a salesman trying to sell you a car. What that actually means is that he won't waste your time. He'll also work with the finance manager on your behalf instead of turning all the paperwork over to the finance guy and saying, "See what you can do." I'm now driving a 2017 Ford Taurus with the original owner's manual and assorted documents in pristine condition. Appearance-wise, it is a brand-new car with lots of miles left on the warranty. I liked Lance so much that I gave him as hard a time as I could. He took it all in stride and in good spirits. One BIG warning: Get to University Mitsubishi as soon as you can. Lance says as soon as his son graduates from college, he's going to move up North. If and when he does that, you will lose the deal of a lifetime. And there aren't more of him coming on board. As soon as you get to the dealership, you'll know Lance because he is the ONLY salesman in a tie and a long-sleeve white shirt. That's how professional he is and how seriously he takes the business of selling a car. Far and away, the best experience I ever had buying a car. And I'm 71, so I've bought a few cars in my long life. More

Very happy customer I am very happy with the purchase of my very first new vehicle. The service was great, very friendly sales mean and financial team. I was able to expr I am very happy with the purchase of my very first new vehicle. The service was great, very friendly sales mean and financial team. I was able to express what I was looking for and they were able to deliver. More

Have a great time Great friendly salesperson" - Happy This is our 6 mitsubishi from this dealer !! Very happy.with the managers and salesperson. Always willing to he Great friendly salesperson" - Happy This is our 6 mitsubishi from this dealer !! Very happy.with the managers and salesperson. Always willing to help and they update us about sales . Thank you . More