University Mitsubishi - FL

I enjoyed my experience with University Mitsubishi. The staff at University Mitsubishi are professional and very helpful. The staff at University Mitsubishi are professional and very helpful. More

Good costumer service . They met possible I could get the car I wanted . I strongly recommend them They met possible I could get the car I wanted . I strongly recommend them More

3 hours wait for the 30K service. And after waiting 3 hrs, I am told they didn't have Engine & Air filters to replace, and worst of all, they we included in the invoice. Only after fi And after waiting 3 hrs, I am told they didn't have Engine & Air filters to replace, and worst of all, they we included in the invoice. Only after finding out by myself, I had to get then deducted from the final invoice. Junior was the advisor, and I left very disappointed with the overall client attention. Finally (a minor but relevant issue) the coffee machine was broken, and they didn't care at all. More

The dealer fees are beyond excessive and the tires on my car needed to be replaced immediately car needed to be replaced immediately More

The environment was nice and clean and the sales manager worked quickly to assist us. The finance manager was great with getting us what we needed for payments and warranty's. worked quickly to assist us. The finance manager was great with getting us what we needed for payments and warranty's. More

Tiene muchos autos increíbles y la atención es muy buena. Los vendedores son súper amables buena. Los vendedores son súper amables More

Awesome staff. Comfortable environment reliable and meet customers expectations. On point and direct about what to expect. I was satisfied Comfortable environment reliable and meet customers expectations. On point and direct about what to expect. I was satisfied More

Amazing experience by highly trained and friendly staff. I will tell my family and friends to visit. I will tell my family and friends to visit. More

Great service great staff great prices my vehicle was returned clean and all issues addressed returned clean and all issues addressed More

I don't ever write bad or negative reviews but I really had to on this one. This was the worst experience I've ever had buying a vehicle and with a car dealership. First off, the car was involved in a bigg had to on this one. This was the worst experience I've ever had buying a vehicle and with a car dealership. First off, the car was involved in a bigger accident than was disclosed on the Carfax report. I was told this after having a mechanic inspect the car's body. After leaving the dealership the back passenger door handle came right off! (The door was used by our salesman when we test drove) A couple of days later, the trim on the passenger window also started coming out. We went back to the dealership for inspection, oil change, and to fix the 2 issues. We talked about the handle and the trim “in detail”. The trim was a clamp that came loose and needed to be clamped again. NOT glued! If they couldn’t repair it correctly, then we would get it done elsewhere. The service department ended up glueing everything, leaving glue residue all over the door and the car itself. A complete nightmare!! 2 days later, it rained and came undone. Now the trim is ruined where it should clamp because of the bonding they did. Which is now a much larger repair and cost!! A funny / not funny moment during the buying process, the vending machine ate our money trying to get a bottle of water. Our salesman, a gentleman named Trevor B., said "it happens all the time. Only the Coke comes out”and then didn't offer water or anything, after we purchased a vehicle from him! Like all other reviews have said, they are very persistent on giving them a five star review. Positive reviews are earned and I'd give this place no stars if I could. Stay away from this dealership! It’s not worth any deal!! More