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University Kia
Huntsville, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 159 reviews
J.C. Was very friendly very welcoming. Very knowledgeable and able to answer all of our questions. Will definitely recommend him for all Kia needs. and able to answer all of our questions. Will definitely recommend him for all Kia needs. More
Sharon was very helpful and professional, she did her best to give us a good deal. She was very informative and friendly, i would go back to her. best to give us a good deal. She was very informative and friendly, i would go back to her. More
Worse customer service ever”... bring your car in for one thing they always find something else to make it more expensive”... never call back in time it’s always a hassle to get straight answers. I wouldn’t thing they always find something else to make it more expensive”... never call back in time it’s always a hassle to get straight answers. I wouldn’t advise anyone to use their service department!!! Awful on ever level possible More
I got a Kia from them with 20,000 miles the car broke down at 45,000 miles I took it in to get fixed they scratched my car then try to pass it off like nothing was wrong then when I brought it back they down at 45,000 miles I took it in to get fixed they scratched my car then try to pass it off like nothing was wrong then when I brought it back they took a picture before they brought it in and it clearly showed there was no damage when I brought it in so they took a week to fix something that only takes a few hours to fix then they scratch my car and tried to just push it off on me like nothing was wrong then gave me an attitude when I force them to put me in a rental car for a day I came back to get my car they didn't wash it they barely busted and the scratches are still there they are highly unprofessional And rude do not get any cars or service from them More
I am nice saying just one star for this review, I don’t even think I should give them one star. My 2020 Kia soul is now back at University Kia for the third time for them to give me a wheel alignment. I ho even think I should give them one star. My 2020 Kia soul is now back at University Kia for the third time for them to give me a wheel alignment. I hope the third times a charm and they finally do it right. But they will never get any of my business again I am telling you do not go to University kiakKen More
THE WORST DEALERSHIP ON THE PLANET!!! They never keep promises and they never call you back! I called check on my vehicle and tell them how frustrated I am from the lack of communication and they hung up promises and they never call you back! I called check on my vehicle and tell them how frustrated I am from the lack of communication and they hung up on me. Now they won’t answer my calls. More
Great experience. Couldn’t have been a better experience. Thank you Mary Thompson Business Development Rep. and Steve Aikens sales. Mary and Steve were friendly, knowledgeable and professional. Thank you Mary Thompson Business Development Rep. and Steve Aikens sales. Mary and Steve were friendly, knowledgeable and professional. More
The car buying experience was very enjoyable. University Kia has a very smooth and effective process for purchasing a new vehicle. The entire staff is there to support you through the entire journey. Everyo Kia has a very smooth and effective process for purchasing a new vehicle. The entire staff is there to support you through the entire journey. Everyone on the their team was very professional and friendly while helping you select a car. University Kia has warm friendly atmosphere to shop in. There is never any pressure on you while you take your time to decide on your new car. I would very highly recommend visiting this dealership if you are in the market for a new or used car. They even assisted me in setting up my GPS. Patrick Budin More