University Auto Center GMC/Buick/Cadillac
Ellensburg, WA
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Overall Great Experience! Mike in Sales and Holly in the finance department made the experience of purchasing my new vehicle simple, easy, and enjoyable! I am looking forward Mike in Sales and Holly in the finance department made the experience of purchasing my new vehicle simple, easy, and enjoyable! I am looking forward to doing business with the Dealership again in the future. More
Body Damage Repair My car was hit by another driver while I was at work, luckily we both had the same insurance so we got it all squared away. I made appointment to get My car was hit by another driver while I was at work, luckily we both had the same insurance so we got it all squared away. I made appointment to get the damaged fixed. However, my car finally gave out on me days before my appointment. The staff were very attentive and understanding when I made the appointment as well as when I cancelled it. It was even more of a great experience when I recieved a check in the mail for the parts that they had already ordered for my car, but I because I no longer owned that car they automatically forward that money to the owner of the car! All in all happy with the customer care even though I didn’t get my car serviced. More
Great experience .. we will buy at UAC again soon!! Great Inventory.. these folks been around for over 80 years and it shows in their expertise and their word.. .. we will buy at UAC again soon!! Great Inventory.. these folks been around for over 80 years and it shows in their expertise and their word.. More
Years of wonderful service I have been buying my cars from UAC since 1995 they always have been straight forward and helped me when I was in a bind for a vehicle I will never bu I have been buying my cars from UAC since 1995 they always have been straight forward and helped me when I was in a bind for a vehicle I will never buy from anywhere else. Keep up the good work guys. More
Stressless DJ Thomas made my shopping experience so easy. No back and forth. DJ said just take it home for the night and let if you like it. He sent me his cos DJ Thomas made my shopping experience so easy. No back and forth. DJ said just take it home for the night and let if you like it. He sent me his costs and what they would sell to me for, to was a good deal. Holly Hankins had all the paperwork ready when I got there and in just a few minutes the truck was mine. Everything but the final paperwork was done with just a few text messages. Love these guys. More
Thank you for finding the car we were looking for. My wife and I had an idea of what car we wanted. 2019 Cherokee Trailhawk. They didn't have the color we wanted in stock. We were never pressured to lo My wife and I had an idea of what car we wanted. 2019 Cherokee Trailhawk. They didn't have the color we wanted in stock. We were never pressured to look at other options. Sales consultant Mike xxxxx located the exact car we were looking for. Holly in financing was friendly and very pleasant to work with. Will visit this dealership again when looking to purchase our next vehicle. More
Will be coming here for any new purchases! I was immediately welcomed by the staff and within 20 minutes was test driving my new Jeep Grand Cherokee, Erick was very friendly and helpful. Once w I was immediately welcomed by the staff and within 20 minutes was test driving my new Jeep Grand Cherokee, Erick was very friendly and helpful. Once we got to the desk I was expecting to begin the long drawn out process of haggling and negotiating, but the offers I received for financing were more than fair. You can tell these guys really care about getting their customers into a nice vehicle with the best price and best coverage. Thanks again! More
Purchasing a vehicle I gave UCA an excellent review because they are willing to work with you and get you in the vehicle you want.. I worked with Mike and he got me what I I gave UCA an excellent review because they are willing to work with you and get you in the vehicle you want.. I worked with Mike and he got me what I wanted and needed, Holly was quick and awesome to work with getting everything finalized.. Great Job!!! I would definitely be back!! More
Courteous and quick! Worked well with my wants and needs! Erick and Holly were both very kind and helpful, making sure that all questions were answered and that I was com Worked well with my wants and needs! Erick and Holly were both very kind and helpful, making sure that all questions were answered and that I was comfortable with pricing. The financial package they were able to provide me with was amazing as well and I got top dollar for my trade-in. Thanks so much! The kids love their new Mom mobile! More
Excellent Customer Service No one wants a repair but Bre was so responsive and courteous. She got the car in immediately, She kept me informed and made sure everything was fin No one wants a repair but Bre was so responsive and courteous. She got the car in immediately, She kept me informed and made sure everything was fine down to the last detail. I have bought cars from University for “many” years and used the service department as well. More