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University Auto Center GMC/Buick/Cadillac

Ellensburg, WA

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165 Reviews

1817 North Sr 97

Ellensburg, WA

98926

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Showing 165 reviews

July 19, 2018

No better place We buy all our vehicles with them because they take care of us! They treat us like family. Highly recommend! I love my brand new Durango!Thanks Mike a More

by Dhart33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Dicken, Mike Boner, DJ Thomas
July 15, 2018

I got took The dealer university auto sold me a truck with major problems, so the sales person lied through his teeth to unload this dodge truck, i gave yhem a p More

by Hvacl48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy Dicken, Taylor Hull
July 11, 2018

Scheduled oil change Unfortunately taking my car for an oil changed left me unhappy. I understand that I did not purchase my car from this dealer. I received two free oi More

by Unknown
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Squire
Jul 13, 2018 -

University Auto Center GMC/Buick/Cadillac responded

Thank you for the candid feedback on your experience with my staff at University Auto Center. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already setup a meeting with the involved parties to review your experience with them, and see how we can prevent this happening in the future. I would love to be able to speak with you personally, when you are available. Respectfully, Lacie Dawson Service Manager 509-962-7164 lacie@universityautocenter.com

July 08, 2018

Great Experience We puchased a Buick Enclave from Univeristy Auto. Mike and Holly were awesome to work with - we highly recommend them and University Auto for purchas More

by Scott&Diana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Boner, Holly Stewart
June 30, 2018

Very happy Just bought a truck here today. the people there are very nice and I couldn’t be happier. would definitely recommend buying a vehicle here . More

by Chrisbeste
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Boner, Holly Stewart
June 25, 2018

very helpful I took my truck in for a oil change the people were very helpful and friendly, i will come back again for any issues i may have, very nice ezperience. More

by dodgetruckjim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laina
June 24, 2018

Awesome service!! We love University Auto Center. All of our cars and our kids cars we purchase from them and have for years. DJ is great to work with along with Holl More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Stewart, DJ Thomas, Lori Riddle
June 20, 2018

Sweet Experience Thank you Colby! And thank you Andy! You both made buying my new to me Subaru Forester an awesome experience! I love my new car! More

by VDW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Dicken, Colby Myers
June 14, 2018

Absolutely an amazing dealership to deal with Mike was amazing !!! Found the truck on a Wednesday night said that I was interested the next day Mike contacted me and went above and beyond to work More

by Bischoff87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Dicken, Mike Boner, Holly Stewart
June 14, 2018

Great service! I appreciate the prompt appointment (next day) for servicing. The pricing is fair. All of my interactions with employees were friendly and courteous More

by CONNOLLY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Squire
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