University Auto Center GMC/Buick/Cadillac
Ellensburg, WA
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Great experience with Johnny I enjoyed my experience very much. Johnny is personable and easy to talk with. He was willing to work with us to meet our budget and even let us take I enjoyed my experience very much. Johnny is personable and easy to talk with. He was willing to work with us to meet our budget and even let us take the car to lunch before purchasing. My only complaint is that the taxes and fees bumped the cost a little higher than the Out the Door price we were quoted. More
The UAC crew is awesome!! Colby Meyers was our sales person and he was awesome, he was great with dealing with my tired kids as well! Andy and Holly were able to get us a kille Colby Meyers was our sales person and he was awesome, he was great with dealing with my tired kids as well! Andy and Holly were able to get us a killer deal with an awesome interest rate and a lower monthly payment than originally agreed upon with more warranty features. We highly recommend buying from UAC, their awesome service made life customers out of my wife and I! More
Purchase of 2013 Chevy solverado Had a good experience with Colby. We received 3 offers before finally deciding on the truck we wanted but they were more than willing to give us as ma Had a good experience with Colby. We received 3 offers before finally deciding on the truck we wanted but they were more than willing to give us as many offers they needed to, to meet our monthly payments, down payments and price. Overall good experience. More
Did NOT expect to buy at the first place I looked! Stopped at a friend’s & he took me to a dealer to looked at trucks. Saw one that just came as a trade in. Quoted a LOW price which turned out to be a Stopped at a friend’s & he took me to a dealer to looked at trucks. Saw one that just came as a trade in. Quoted a LOW price which turned out to be a misundrstanding... BUT salesman came down off posted procebecuase of that. Financing was easy as was all the paperwork. GREAT experience. More
Good experience. quick and easy Drove up and was greeted by Johnny. Wasn't sure what to think because he is so young, and the last time I bought a car from a dealership was around 30 Drove up and was greeted by Johnny. Wasn't sure what to think because he is so young, and the last time I bought a car from a dealership was around 30 years ago from Faltus Motor Co. Glad to see that University Auto Center has good people. Good to see Dale Jurgens again too. Johnny showed me exactly what I was looking for and gave me a deal. More
Friendly and trustworthy From being greeted by Ken and beginning the process, to having Johnny continue the process when Ken had to leave, to sitting a week later with Andy, t From being greeted by Ken and beginning the process, to having Johnny continue the process when Ken had to leave, to sitting a week later with Andy, the Sales Manager and letting him know what we needed to be able to do, he and Johnny worked with us and we came to a reasonable purchase that was beneficial to all of us. In the interest of full disclosure, I began my conversation with Andy letting him know how averse I was to being pressured, having been pressured at a different dealership just days before. He was very understanding and accommodating as well as being kind and considerate. He never once attempted to apply any pressure. He was honest with me telling me what he could do and what he couldn't do, which I appreciated. Overall it was a good experience and I think everybody involved deserves a raise in pay! More
Excellent customer service Every person we dealt with was very helpful and knowledgeable. All questions were answered quickly. Ken helped this senior citizen understand all the Every person we dealt with was very helpful and knowledgeable. All questions were answered quickly. Ken helped this senior citizen understand all the technology and how it works. Price was great and paper work was done quickly. Very pleased. More
Personable service Our fire district approached Mike at University Auto with what we needed in a pickup truck and he was great at showing us what was available. We were Our fire district approached Mike at University Auto with what we needed in a pickup truck and he was great at showing us what was available. We were able to pick the things we wanted from a detailed list and “build” our truck. Mike was great the whole time, was very friendly and kept us informed on the delivery date. We are very happy with our new truck. More
New Family Car My parents bought a car from UAC years ago and I remembered how well they were treated so it was an obvious choice to use them for our new to us famil My parents bought a car from UAC years ago and I remembered how well they were treated so it was an obvious choice to use them for our new to us family car. We came down from Leavenworth to test drive a Jeep and were impressed with the vehicle and pretty happy with the fair price they marked it at. We have pretty crazy schedules, but Dave and Andy were more than willing to bring the Jeep and paperwork to us. Definitely looking there in the future for our next purchase. More
Painless experience After looking around for quite some time for the vehicle we've been wanting, we found a Buick version at UAC. DJ sat my wife down and explained the l After looking around for quite some time for the vehicle we've been wanting, we found a Buick version at UAC. DJ sat my wife down and explained the logistics of a trade in process for our Jeep. They worked with us on financing through the same banck we've used for a while. The sales staff were not pushy at all and made no attempt to talk is into a different vehicle. Excellent customer service friendly environment. Much appreciated!! More