University Auto Center CDJR

Great! The people were very friendly from the service desk out in the shop to the young ladies at the service desk inside. They were all very helpful when I The people were very friendly from the service desk out in the shop to the young ladies at the service desk inside. They were all very helpful when I asked questions and they got me in and out on a timely manner. More

Resolve Check Engine light issue Bre did a great job in getting a warning light problem finally corrected. Diagnostics was difficult as error codes were not complete and corrections Bre did a great job in getting a warning light problem finally corrected. Diagnostics was difficult as error codes were not complete and corrections did not stay corrected. Result was reappearing error light requiring another trip to service. More

Ram 1500 Very helpful people with low pressure sales. Purchase of the Ram did not take all day, was in and out in less that an hour. Finance was very efficient Very helpful people with low pressure sales. Purchase of the Ram did not take all day, was in and out in less that an hour. Finance was very efficient and organized. See you in two years:) More

It was a great experience. Taylor really helped out a bunch! I went onto cargurus and found the car I got into yesterday. Taylor drove it down to Yakima for me to test drive it because with my work hours it was I went onto cargurus and found the car I got into yesterday. Taylor drove it down to Yakima for me to test drive it because with my work hours it was hard for me to get in. It was such a quick and easy process. I would recommend this dealership to anyone and will definitely be sending people that way! The finance lady was also so great! More

Great Service each time The got me in their schedule right away and they were finished sooner than I expected. Very friendly on the phone and helpful when I brought my truck The got me in their schedule right away and they were finished sooner than I expected. Very friendly on the phone and helpful when I brought my truck in and picked it up. More

Great service! They were quick to get me scheduled to have my car serviced and went above and beyond! Thanks for taking the time to show me the filters before they They were quick to get me scheduled to have my car serviced and went above and beyond! Thanks for taking the time to show me the filters before they were replaced. There was really no question after taking a look. It was just nice to have a visual before having the extra work done. Very efficient! Great customer service! More

Easy purchase We recently accepted the fact that it was time in our lives to get a minivan, 2 kids and a dog and the car just wasn't cutting it anymore. We looked a We recently accepted the fact that it was time in our lives to get a minivan, 2 kids and a dog and the car just wasn't cutting it anymore. We looked around and figured out what features we wanted on a used Chrysler Town & Country, and the one we found that was optioned the way we wanted with the best price for the mileage/ age, just happened to be on the other side of the Cascades in Ellensburg. Mike took several videos showing us all the little "wear and tear" type items one would expect on a vehicle with ~50K miles, and was very honest and straightforward with everything before we make the 2 hour drive. When the snow allowed us to get over the pass and make the trip, the minivan had been cleaned and detailed and was sitting in their delivery room. I wanted to negotiate a little, its just something you want to do to feel like you got a deal, but I really didn't have anything to negotiate with, the minivan was exactly as Mike said it was, and the price was where it should have been too. We were already pre-approved with good credit, so we were in and out in about 2 hours tops, and the majority of that time was just me checking over the vehicle and the wife taking it for a test drive. Overall the experience was excellent, I would have no issue with making the drive back if they have something else we needed. Everything was very friendly with no pressure. Thanks! Sean More

Great They sat with me all day working with the bank and finally they made it work I'm now driving my first brand new Car off a lot thanks guys! They sat with me all day working with the bank and finally they made it work I'm now driving my first brand new Car off a lot thanks guys! More

Great Employees Holly was wonderful to work with. She made it so easy and was very thorough. Andy was great to work with as well. The staff in the detail department w Holly was wonderful to work with. She made it so easy and was very thorough. Andy was great to work with as well. The staff in the detail department were very knowledgeable and helpful as well. More

Oil change Quick to get an appointment. Quick to complete the oil change. The place I’ve gone too before washed my vehicle which I really liked, so I was disappo Quick to get an appointment. Quick to complete the oil change. The place I’ve gone too before washed my vehicle which I really liked, so I was disappointed my car was not pretty on the outside. Cost was more than I’m used too but my first oil change was free!!! I will be coming back. More