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University Auto Center CDJR

Ellensburg, WA

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249 Reviews

1817 North Sr 97

Ellensburg, WA

98926

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Showing 249 reviews

April 24, 2019

New Truck Purchase Always a pleasant experience at University Auto. They are friendly professional knowledgeable. They will work to get you what your looking for in a ve More

by NOEL4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Hankins, Dale Jurgens
May 03, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We hope you enjoy your new truck and please let us know if you need anything from us in the future! All the best.

April 24, 2019

Answered my questions before I asked them. Always a smile with great service. Also a spacious waiting area. I needed a loaner car and it was ready immediately. I received a phone call when my c More

by Gringogranny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Squire
May 03, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! All the best.

April 18, 2019

Efficient,Friendly I was able to leave my vehicle,was given a ride to work,problem was diagnosed. They ordered the part, when it came in the picked up my truck fixed it More

by grantwallison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawna, Dale Jurgens, Mike Squire, DJ Thomas, Lori Riddle
May 03, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! All the best.

April 18, 2019

Very good Good service and nice staff. Always get to my vehicle as soon as possible. Will buy my next vehicle from DJ Thomas. My current vehicle has exceeded ex More

by kasskayser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Hankins, Mike Squire, DJ Thomas
May 03, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We hope your vehicle continues to exceed your expectations! All the best.

April 13, 2019

Getting needed repair work Always receive good service, in a timely manner, with the friendly courteous service Department. They stand behind their work. I recommend University More

by WISPYLARCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Squire
Apr 15, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! It is our goal to give our customers the best service possible and are glad to hear we were able to accomplish that with you! Please let us know if there is anything else we can do for you! All the best.

April 11, 2019

Pleasant experience No complaints what so ever. Everyone was so nice and the work took less time than I had anticipated. My service was thoroughly explained to me. More

by Patriciawinkler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the man who helped my in service but 5 stars for him., Ian Young
Apr 15, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! It is our goal to give our customers the best service possible and are glad to hear we were able to accomplish that with you! Please let us know if there is anything else we can do for you! All the best.

April 10, 2019

Quick Service Made appointment three days ahead for oil change service. Arrived 15 minutes early and went right into shop. All work completed and on my way in 1/2 More

by paul.thibodaux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
Apr 15, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! It is our goal to give our customers the best service possible and are glad to hear we were able to accomplish that with you! Please let us know if there is anything else we can do for you! All the best.

April 02, 2019

I was not pressured and was treated very well They have the best dealership in town with a great sales staff that are very respectful of their customers , also have a great selection of vehicles More

by BRYANBOEHMH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Dicken, DJ Thomas, Matt Lueder
Apr 09, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! It is our goal to give our customers the best sales experience possible and are glad to hear we were able to accomplish that with you! Please let us know if there is anything else we can do for you! All the best.

April 01, 2019

Quick and painless Each sales rep was quick and efficient they were all polite . I would highly recommend these folk. Thank you for my new badass wrx, top notch More

by CRIMSONPROJECT26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Boner, Holly Hankins, DJ Thomas, Matt Lueder
Apr 09, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! It is our goal to give our customers the best sales experience possible and are glad to hear we were able to accomplish that with you! Please let us know if there is anything else we can do for you! All the best.

March 27, 2019

Great customer service I thought the extended warranty I paid $4,000 for would cover diagnostics when my car had started sputtering and I wanted to take it in and have them More

by Jodidanielle
Recommend Dealer
Yes
Employees Worked With
Mike Squire
Apr 09, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! We are so glad Mike was able to take care of you. We will be sure to pass on the kind words to him. Please let us know if there is anything else we can do for you! All the best.

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