University Auto Center CDJR
Ellensburg, WA
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New Truck Purchase Always a pleasant experience at University Auto. They are friendly professional knowledgeable. They will work to get you what your looking for in a ve Always a pleasant experience at University Auto. They are friendly professional knowledgeable. They will work to get you what your looking for in a vehicle and work to get you best deal on price rates financing. More
Answered my questions before I asked them. Always a smile with great service. Also a spacious waiting area. I needed a loaner car and it was ready immediately. I received a phone call when my c Always a smile with great service. Also a spacious waiting area. I needed a loaner car and it was ready immediately. I received a phone call when my car was ready. More
Efficient,Friendly I was able to leave my vehicle,was given a ride to work,problem was diagnosed. They ordered the part, when it came in the picked up my truck fixed it I was able to leave my vehicle,was given a ride to work,problem was diagnosed. They ordered the part, when it came in the picked up my truck fixed it and delivered it back to my work. Pretty Awesome I thought! More
Very good Good service and nice staff. Always get to my vehicle as soon as possible. Will buy my next vehicle from DJ Thomas. My current vehicle has exceeded ex Good service and nice staff. Always get to my vehicle as soon as possible. Will buy my next vehicle from DJ Thomas. My current vehicle has exceeded expectations More
Getting needed repair work Always receive good service, in a timely manner, with the friendly courteous service Department. They stand behind their work. I recommend University Always receive good service, in a timely manner, with the friendly courteous service Department. They stand behind their work. I recommend University Auto Center, for car/truck repairs or buying your next vehicle More
Pleasant experience No complaints what so ever. Everyone was so nice and the work took less time than I had anticipated. My service was thoroughly explained to me. No complaints what so ever. Everyone was so nice and the work took less time than I had anticipated. My service was thoroughly explained to me. More
Quick Service Made appointment three days ahead for oil change service. Arrived 15 minutes early and went right into shop. All work completed and on my way in 1/2 Made appointment three days ahead for oil change service. Arrived 15 minutes early and went right into shop. All work completed and on my way in 1/2 hour. More
I was not pressured and was treated very well They have the best dealership in town with a great sales staff that are very respectful of their customers , also have a great selection of vehicles They have the best dealership in town with a great sales staff that are very respectful of their customers , also have a great selection of vehicles More
Quick and painless Each sales rep was quick and efficient they were all polite . I would highly recommend these folk. Thank you for my new badass wrx, top notch Each sales rep was quick and efficient they were all polite . I would highly recommend these folk. Thank you for my new badass wrx, top notch More
Great customer service I thought the extended warranty I paid $4,000 for would cover diagnostics when my car had started sputtering and I wanted to take it in and have them I thought the extended warranty I paid $4,000 for would cover diagnostics when my car had started sputtering and I wanted to take it in and have them take a look. Turns out the only time the diagnostic is covered is if the issue falls within the warranty's covered items. Well, the fuel injection system was not covered and they wanted me to pay for the assessment. When Mike from the service center witnessed my surprised and financially unprepared response he waived the diagnosis fee for this one time but assured me in the future diagnostic fees may be possible. I really appreciated him doing a one time waiver for me as I was not in a position to pay that day. Thanks Mike!! More