University Auto Center CDJR
Ellensburg, WA
Filter Reviews By Type
Showing 249 reviews
Initial oil change on new Enclave. Service desk friendly, accommodating, had computer info re: new purchase confirmed using VIN, completed the job and tire change on s on new Enclave. Service desk friendly, accommodating, had computer info re: new purchase confirmed using VIN, completed the job and tire change on schedule. Even had a salesperson casually inquire about any problems with the new vehicle (which had not been purchased at University Auto), and assist us in understanding operation of the navigation unit. Nice, easy going, no pressure staff. A thorough pleasure to work with. More
Service was prompt and thorough Oil change and other issues were explained. No major issues at time of service was disappointed that detailing is no longer was prompt and thorough Oil change and other issues were explained. No major issues at time of service was disappointed that detailing is no longer available More
Brake service We took our Toyota 4- Runner to University Auto because we purchased it their and had a great experience on the sales side. Our brakes were squeaking We took our Toyota 4- Runner to University Auto because we purchased it their and had a great experience on the sales side. Our brakes were squeaking so we thought it was time. And low and behold, no brakes needed. Thanks for the honesty! See you for the next oil change or for anything else that may arise. More
Quick and friendly service We were in and out with a new car purchased. Taylor our salesman did a great job and we definitely recommend UAC. No hassles no gimicks just great s We were in and out with a new car purchased. Taylor our salesman did a great job and we definitely recommend UAC. No hassles no gimicks just great service. Thank you! More
Oil Change It is always a pleasure taking my car in for service. Everyone is always very friendly and the service is fast. I would have given a 5 star rating if It is always a pleasure taking my car in for service. Everyone is always very friendly and the service is fast. I would have given a 5 star rating if they vacuumed my car every time instead of occasionally. More
Fast, easy, and professional service I had a great experience with University auto center, they’re easy to work with very knowledgeable and professional. They Have done everything that I I had a great experience with University auto center, they’re easy to work with very knowledgeable and professional. They Have done everything that I have asked of them. More
very good customer service and holly made the paper work pa. Colby. Was helpful and informative about the computer system in the truck. The staff was friendly and I felt comfortable with Colby. Andy and holly. Colby. Was helpful and informative about the computer system in the truck. The staff was friendly and I felt comfortable with Colby. Andy and holly. More
New car Very easy to work with. My experience was not intimidating at all!! So fun to work with Ken and Holly and the rest of the staff. Everyone is so eag Very easy to work with. My experience was not intimidating at all!! So fun to work with Ken and Holly and the rest of the staff. Everyone is so eager to help with any questions etc More
Friendly, low pressure, and informative experience. As a first-time car buyer, I expected to be intimidated by going into a dealership. That wasn’t the case at UAC. They were very welcoming and low-pre As a first-time car buyer, I expected to be intimidated by going into a dealership. That wasn’t the case at UAC. They were very welcoming and low-pressure during the whole process. They had good information about the vehicles and answered any questions with patience. Seemed knowledgeable about the vehicles and flexible with looking around at different options and offering test drives. Easy buying experience, everything clearly laid out and explained. A great team to work with! More
Car Purchase Mike did a great job in answering any and all questions! He was very informative and willing to go the extra mile. Everyone was helpful and courteou Mike did a great job in answering any and all questions! He was very informative and willing to go the extra mile. Everyone was helpful and courteous!! Looking forward to driving the new car!! More