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University Auto Center CDJR

Ellensburg, WA

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249 Reviews

1817 North Sr 97

Ellensburg, WA

98926

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Showing 249 reviews

May 30, 2018

Adventure Pleasant all around Taylor and Holly were very helpful They very helpful and knowledge with all our guestions. We were broke down and help us wi More

by SUNFLOWER.BEAR58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Hankins, Taylor Hull
May 26, 2018

New car purchase Just had a great experience purchasing my new Jeep Rubicon. Easiest car buying process. Definitely no hassle. Taylor was great to work with at Univers More

by Sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Hull
May 23, 2018

Our UAC Experience We went in to look at the black Dodge Durango we saw on UAC's website. Colby greeted us and was able to answer the questions we had regarding this veh More

by CNJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Dicken, Holly Hankins, Colby Myers
May 21, 2018

Excellent! Sales Mgr. met me on a Sunday for pick-up Despite being closed on a Sunday, the Sales Manager made a special trip into the dealership so I could pick up the truck after service. Very appreciat More

by JIMMORAN7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Dicken, Colby Myers, Erick Atkins
May 18, 2018

Maintenance Had some warranty repairs done recently but the tech, Chris, found a transmission cooler line leaking as well. Dan in parts ordered the lines right aw More

by jwRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Carson, Dan White
May 16, 2018

Attentive service During routine service (oil change) their attentive inspection discovered a problem (axle seal leak) which was promptly fixed , saving me from more se More

by hannahma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Squire, Bre Oliver
May 16, 2018

Great service, better customer service Sure I got my truck fixed in a timely manner, but the friendliness and support of the staff was what stood out to me. THANKS! More

by TJENNINGS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Squire, Bre Oliver
May 16, 2018

Buying a new car The salesman was not a pushy person. He did a wonderful job showing us different vehicles. We didn’t feel pressured. He was friendly & seemed to know More

by snoprincess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Hankins, Johnny Bartlett
May 09, 2018

Erick provided a wonderful first time buyer experience. Erick helped me find the perfect deal for me for a vehicle that meets all my needs. He was attentive and clear, and made my first car buying experienc More

by Elecat77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Hankins, Erick Atkins
May 07, 2018

Great experience with car purchase Just purchased a Subaru Crosstrek from University Auto Center and I have to say they really do have the best customer service around. DJ was great to More

by J321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Hankins, DJ Thomas