University Auto Center CDJR

Friendly, hometown style Great experience. The staff at University helped us get into the vehicle we were looking for and worked hard to get a financing package we were comfo Great experience. The staff at University helped us get into the vehicle we were looking for and worked hard to get a financing package we were comfortable with. Will buy here again! More

warranty recall dealership provided me with a rental while they worked on my ram, so I could go to Yakima and visit my mother. this was unexpected and worked out well dealership provided me with a rental while they worked on my ram, so I could go to Yakima and visit my mother. this was unexpected and worked out well for me. service was completed with no problems. More

Body work and repair, painting Very pleased with the repair work and paint matching on my vehicle. Excellent service and personnel were very easy to work with. Jeremy and Paul Very pleased with the repair work and paint matching on my vehicle. Excellent service and personnel were very easy to work with. Jeremy and Paul More

Oil change, pre trip check Received a warm greeting. Got me in right on time and finished so I was able to get to my meeting early!! My wife loved that the car was vacuumed!!! Received a warm greeting. Got me in right on time and finished so I was able to get to my meeting early!! My wife loved that the car was vacuumed!!!👍👍 More

Scheduled for a Recall Called for service for a recall notice & was quickly scheduled for a convenient time. On the day of service it was completed in record time. The ser Called for service for a recall notice & was quickly scheduled for a convenient time. On the day of service it was completed in record time. The service also included a ride to & from a location of my choosing in town while service was bei performed... More

Service at University We were very pleased with the customer service at University. We have been customers there for many years and will continue to do business with them. We were very pleased with the customer service at University. We have been customers there for many years and will continue to do business with them. More

Received great service for recall item. I received great service recently for a recall item. I always receive fast and friendly service and can usually get service scheduled within a few da I received great service recently for a recall item. I always receive fast and friendly service and can usually get service scheduled within a few days. Thank you! More

Great place to do bussiness Every time I need service or anything else done on my vehicles they go out of there way to make sure everything is a ok. All the people are very nice. Every time I need service or anything else done on my vehicles they go out of there way to make sure everything is a ok. All the people are very nice. More

Back on the road My car was towed to UAC and was diagnosed and part ordered the same day. I got a call before 9:30 the next morning that it was ready to go. While they My car was towed to UAC and was diagnosed and part ordered the same day. I got a call before 9:30 the next morning that it was ready to go. While they did not have a courtesy car available this visit, they do offer a courtesy shuttle. More

Concerned about how their service techs actually perform I had my vehicle in last year for an oil and filter change. I asked them to also change my fuel filter at the time, but upon inspection I realized th I had my vehicle in last year for an oil and filter change. I asked them to also change my fuel filter at the time, but upon inspection I realized that they did not change the fuel filter. This is a diesel and fuel filter changes are critical from time to time, especially since this vehicle does not get a lot of mileage. This time they did change it, but when doing the oil change they checked off all of the items on the oil change check list, including turn signals and washing windows. My left front turn signal had a bad bulb, they checked it as good but when I left, it still was not working, and the windows had not been touched. I am concerned that they may not have checked any of the other items on the list and when I got home, sure enough, washers were almost empty. So, did they really use the synthetic oil? Did they really replace the oil filter? Did they check the hoses, belts and tires as indicated on the checkoff list? I would bet they did not do other items they checked off, (brake fluid?). Seriously I doubt I will ever get my regular service done here again even though I have used them since my vehicles were new. This is not good service, this is dubious service at best. More