University Auto Center CDJR
Ellensburg, WA
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Easy to work with I have an extended warranty on my truck and they make it easy to use. They make all the calls, do all the legwork and I just pay the deductible. Easy I have an extended warranty on my truck and they make it easy to use. They make all the calls, do all the legwork and I just pay the deductible. Easy to get vehicle in for diagnostics. More
As always Great Service I have always received Great Service and the Customer Service has always been outstanding..I'm always recommending them to my friends and "new" acqua I have always received Great Service and the Customer Service has always been outstanding..I'm always recommending them to my friends and "new" acquaintances.. More
Was it worth it. I felt that the employees of University Auto are knowledgeable, friendly, eager to help in any way and honest and transparent in our dealings. This i I felt that the employees of University Auto are knowledgeable, friendly, eager to help in any way and honest and transparent in our dealings. This is the 5th vehicle we have bought over the years, beginning about 1982, all with Dale Jurgens except the last one, 2 days ago. All good experiences. More
Everyone was friendly and it was super quick I will always take my vehicles in to get services at university auto center! Great atmosphere, friendly, kind, and an overall great experience! Thank I will always take my vehicles in to get services at university auto center! Great atmosphere, friendly, kind, and an overall great experience! Thank you! More
Good service at a reasonable price. My only complaint is it took me a weeklong get my truck in for service. I guess that’s what happens when you are busy. at a reasonable price. My only complaint is it took me a weeklong get my truck in for service. I guess that’s what happens when you are busy. More
Great customer service They really know how to take care of their customers. They didn’t mind that I was about an hour late due to my previous appointment running late. They They really know how to take care of their customers. They didn’t mind that I was about an hour late due to my previous appointment running late. They have a very comfortable customer waiting area with coffee & tea. They even allow dogs for people who have car problems while traveling. When you are having a bad day due to repair costs on your vehicle their friendly service makes it a lot better! More
Recall appt. Had a recall on my 2014 Jeep, made the appointment, arrived and no sooner sat down with a cup of tea, then Mike Squire came in to say the recall was Had a recall on my 2014 Jeep, made the appointment, arrived and no sooner sat down with a cup of tea, then Mike Squire came in to say the recall was preformed and my Jeep was ready to go. Wow, fast and reliable service. Mike is a gem to deal with, thank you UAC. More
Quick service. The Quick Lube department did a great job of getting my Terrain in and out in 30 minutes! Took a few days to get appointment, but well worth the wait. The Quick Lube department did a great job of getting my Terrain in and out in 30 minutes! Took a few days to get appointment, but well worth the wait. More
Hands down best dealership around It’s nice working with a dealership that values your time. DJ and Colby went above and beyond to help out. Colby even delivered the truck to me!! It’s nice working with a dealership that values your time. DJ and Colby went above and beyond to help out. Colby even delivered the truck to me!! More
Complete Experience Always do a great job. Fast, efficient and friendly. Able to get me in when, and if I have a problem. Thank s to all that make this place MY dealershi Always do a great job. Fast, efficient and friendly. Able to get me in when, and if I have a problem. Thank s to all that make this place MY dealership! More