Back

University Auto Center CDJR

Ellensburg, WA

not yet
rated
249 Reviews

1817 North Sr 97

Ellensburg, WA

98926

Directions

Filter Reviews By Type

Showing 249 reviews

January 24, 2019

Efficient Got my oil changed it was fast and efficient. I was very happy they remembered to reset my oil life this time. Very friendly staff and very pleasant c More

by amyaustinpink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bre Oliver
Jan 30, 2019 -

University Auto Center CDJR responded

Hello, thank you for giving us a review! We are so glad we were able to be efficient and precise with your oil change and we look forward to giving you the same great service in the future. All the best.

January 22, 2019

oil change, service okay,service but didn't wipe down inside,windows and left oil traces on drivers door.Called service they came out to clean and said they would talk t More

by Hawaii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Squire
Jan 22, 2019 -

University Auto Center CDJR responded

Hello, Thank you for writing a review for us! We strive for 100% customer satisfaction and we are so sorry to hear that everything was not up to standard. We spoke with the employee and this will not be happening again. We appreciate your honesty and understanding! Thank you.

January 21, 2019

Check engine light Excellent customer service a bnb le to squeeze us in on our way out of town when check engine light came on. Service dept busy but did a great job to More

by cowboyford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bre Oliver
Jan 22, 2019 -

University Auto Center CDJR responded

Hello, Thank you for taking the time to write a review! We are so happy to hear that we were able to get your vehicle in on your way out of town and we look forward to providing the same great service in the future! All the best.

January 18, 2019

Painless as usual University Auto always treats you with respect, staff is pleasant, facility is very clean. I asked for them to see if they could fit in a oil change w More

by gt67smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bre Oliver
Jan 22, 2019 -

University Auto Center CDJR responded

Hello, Thank you so much for taking the time to write a review! We are glad we were able to get your vehicle in quickly and we look forward to providing the same great service in the future! All the best.

January 16, 2019

Professional Being new to the area it is comforting to have a professional staff to assist us and timely repair service. Thank you and we will definitely be back. More

by maplevalleygirl1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Squire
Jan 16, 2019 -

University Auto Center CDJR responded

Hello, thank you so much for the review! We are so glad to help you feel more at home while taking care of your car's needs at the same time! We look forward to providing the same great service in the future! All the best.

January 16, 2019

Service Prompt service. Vehicle brought into shop when scheduled. Very friendly clean dealership. Explained the service to vehicle. No recommendations needed More

by BRENDA.MCINTOSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bre Oliver
Jan 16, 2019 -

University Auto Center CDJR responded

Hello, thank you for giving us a review! We are so happy to hear that your service experience was prompt. We look forward to providing the same service in the future! All the best.

January 14, 2019

Will be returning. UAC is top notch with customer service. Very helpfu and listened to what we wanted to purchase. Service after the sale is a priority with them. Was ab More

by Heart Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Myers, DJ Thomas, Bre Oliver
Jan 16, 2019 -

University Auto Center CDJR responded

Hello, Thank you so much for taking the time to write us a review! We are so glad your buying experience and overall service was top notch and we look forward to giving you the same great service in the future! All the best.

January 04, 2019

Great Service Had just an amazing experience at University Motors! Mike xxxxx was informative and knowledgeable! Took great care me and my new vehicle! Can't say en More

by mrm31007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Boner, Holly Hankins, Mike Squire
Jan 07, 2019 -

University Auto Center CDJR responded

Thank you so much for taking the time to write us a review! We are so glad your car buying experience was amazing and we look forward to giving you the same great service in the future! All the best.

January 02, 2019

Jeep purchase Taylor Hull took great care of us during our vehicle purchase and ensured everything was taken care of prior to us taking ownership of the vehicle. Th More

by Jeepin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Hull
Jan 07, 2019 -

University Auto Center CDJR responded

Thank you so much for taking the time to write us a review! We are so glad your car buying experience was amazing and we look forward to giving you the same great service in the future! All the best.

January 01, 2019

Great service from Colby! Colby found what we were looking for. Even though we changed our minds a few times he always welcomed it and kept working to find what we wanted. Co More

by dthomson3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Hankins, Colby Myers
Jan 07, 2019 -

University Auto Center CDJR responded

Thank you so much for taking the time to write us a review! We are so glad your car buying experience was amazing. We will pass on the kind words to Colby and we look forward to giving you the same great service in the future! All the best.

...
11
...