Universal Mitsubishi - Service Center
Sherman Oaks, CA
1,616 Reviews of Universal Mitsubishi - Service Center
Did a good job and had it ready 20 minutes sooner than expected. They just forgot to put the cover to the spare tire back in place. Thanks. expected. They just forgot to put the cover to the spare tire back in place. Thanks. More
Best service department I have ever done business with. Always professional, friendly, knowledgeable and fair Always will to try to fix things instead of just replace. Always professional, friendly, knowledgeable and fair Always will to try to fix things instead of just replace. More
Great customers service is their way of doing business, at this facility, everybody is very attentive, knowledgeable and polite Keep up your excellent customer service KUDOS ‼️ Universal Mitsubishi 👍� at this facility, everybody is very attentive, knowledgeable and polite Keep up your excellent customer service KUDOS ‼️ Universal Mitsubishi 👍🏼 More
service writer Paul Tokatlyan has always been a great help for all my service needs - he as a strong asset to your business. Always carefully listens to my concerns Paul Tokatlyan has always been a great help for all my service needs - he as a strong asset to your business. Always carefully listens to my concerns and gives the best advice. More
I took my car in for a routine service and was blown away by the service I received. Both men who helped me were friendly and knowledgeable. In addition to the free service they gave me a free wash and charg by the service I received. Both men who helped me were friendly and knowledgeable. In addition to the free service they gave me a free wash and charge as well. I will be back! More
Paul and his crew were awesome I always had a good experience with parts. It’s nice to know service has the same outstanding standard. experience with parts. It’s nice to know service has the same outstanding standard. More
Pleasant first experience. Will continue to go there if the same quality of service is maintained. I worked with Paul. Blah blah blah blah blah the same quality of service is maintained. I worked with Paul. Blah blah blah blah blah More
Scheduled an appointment online and within 30 minutes I get a call from Paul to follow up about the appointment. One the day of my appointment I was unfortunately unable to make the original time but Paul get a call from Paul to follow up about the appointment. One the day of my appointment I was unfortunately unable to make the original time but Paul was very understanding and was able to accommodate and reschedule the appointment later on. He is one of the main reasons I’m so comfortable coming in to the dealership. I’ve had my car for nearly 6 years and he’s taken care of my since my very first oil change. My car has always run perfectly (thankfully) and I’m sure it’s because of all the fine people that work there. I’m never there for too long and if I am, Paul constantly walks into the lobby to give an update of when my car would be ready. Always offers to give my car a wash as well. Thank you Paul for everything you’ve done since Day One. More
Excellent service, Job done in time promised, clean facility, excellent customer service i will recommended to my frriends,armen was very nice cleraly expleined about service requested thank you. facility, excellent customer service i will recommended to my frriends,armen was very nice cleraly expleined about service requested thank you. More
Broken Ignition Key My ignition key broke. The service dept. sent someone to my office to program the new key saving me the time it would take to drive to the dealership My ignition key broke. The service dept. sent someone to my office to program the new key saving me the time it would take to drive to the dealership, have the key programmed and then return to work. More