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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,588 Reviews

1,588 Reviews of Universal Mitsubishi - Service Center

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July 08, 2020

Paul always goes out of his way to make sure my car is running at its best. Very easy to talk to and very trustworthy. Thank you Paul! More

by mquezada08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2020

Professional and Fast I have had Lexus, Mecedes, BMW and Tesla too. None of these dealers have provided me as good a service as Universal Mitsubishi. Keep up the good wor More

by DARIUSH_SHIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Universal Mitsubishi responded

I am tremendously humbled by your comments. Thank you so much for your kind words and 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz

July 01, 2020

Very good service, fast and staff is courteous and helpful....will definitely come back again! Keep it up.. thank you for the quick service. More power More

by KATHYTOJONG
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Universal Mitsubishi responded

Hello and thank you Kathy, on behalf of Armen and his Staff, we appreciate your business and the time taken to give us 5 Stars. Stay safe, Carlos De La Luz

June 27, 2020

I've been taking my outlander sport Mits, for every scheduled service to Universal Mitsubishi and no regrets!! Great team, great service!!. I have a great rappor with Armen who has been extremely hel More

by Mittzy
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Universal Mitsubishi responded

Thank you so much for your kind words. We are tremendously glad you've found someone you can trust. We look forward to your continued business. Stay safe, Carlos De La Luz

June 27, 2020

This is a great dealer to have your car serviced from. The staff is great and welcoming. They took care of my car without any issues. Too bad it’s a little far away from where I live, if they were closer More

by DCJ100
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Universal Mitsubishi responded

We understand as a consumer, you have choices. That been said, thank you for making the effort to have us service your vehicle. We are extremely appreciative of your business. Stay safe, Carlos De La Luz

June 26, 2020

I have been using the Universal Mitsubishi Service Department for a number of years now. I have found the service provided to be excellent and professional. More

by Frank Gump
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Universal Mitsubishi responded

Hello Frank, I'm so glad Paul and his Staff have done everything to make your experiences positive. Thank you so much for your continued business. Stay safe, Carlos De La Luz

June 25, 2020

Mal servicio, los trabajadores se ponen a discutir con el cliente el supuesto papá del dueño no le pone atención a la gente cuando uno le quiere decir algo More

by Maria
Recommend Dealer
No
Employees Worked With
Paul Tokatlyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Universal Mitsubishi responded

Me da pena, me disculpa. Si no es molestia, tendria favor de hablarmen. Con su ayuda, me gustaria evitar que esta mala experiencia le ocurra ha otros. Gracias, Carlos De La Luz

June 25, 2020

Everyone was helpful, I completely re-did my front bumper, all the staff is awesome. We need a Mitsubishi super car. America is Number one! More

by mosse0
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2020

I had my service done during the pandemic. I received excellent service from Universal Mitsubishi. This is a follow up survey after the initial one. They did a great job with follow up service. More

by CARYKWOK2002
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2020

I love how quickly they attend me. Very respectful and happy employees. Have been with them since they where in Glendale. Pleasure getting our service with them More

by HURTADO10126
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2020 -

Universal Mitsubishi responded

Thank you very much for your continued business. I'm glad we've been able to reward you with the service you deserve. It's very rewarding for us too know you continue following us since we where in Glendale, again thank you. Stay safe, Carlos De La Luz

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