Universal Mitsubishi - Service Center
Sherman Oaks, CA
1,616 Reviews of Universal Mitsubishi - Service Center
10 yrs of loyalty to the service dept. coz of their excellent customer relations in providing car services. They always meet if not exceed customer’s expectations in resolving car issues with a conside excellent customer relations in providing car services. They always meet if not exceed customer’s expectations in resolving car issues with a considerate options of the customer’s budget. (helping prioritize what needs to be done if not all are possible as per customer’s choice) Paul is a great staff and a trustworthy service agent in accommodating customers needs with car repairs. He has shown passion and commitment in performing his job. I only trust and service my 2 mitsubishi cars with them. Thank you Duarte-Mitsubishi Service Dept. Team!! More
Excellent Service Universal Mitsubishi's has excellent, prompt and fast service. Their service people do not pressure customers to buy more service. Prices of services Universal Mitsubishi's has excellent, prompt and fast service. Their service people do not pressure customers to buy more service. Prices of services are competitive or even cheaper than third party shops. There's also a free car wash. More
Went in for my first service, everything went great, from the moment I pulled up the service drive way, I was instantly greeted, Paul pop up to say he would be with me shortly. Went in for what I need done, the moment I pulled up the service drive way, I was instantly greeted, Paul pop up to say he would be with me shortly. Went in for what I need done, left feeling good about how everything turned out. My baby is all fixed up now. Thanks to all that were part of the experience. Will be back! More
I was impressed with Paul’s assistance and follow-up. I used to go to Glendale Mitsubishi and Ross was always super helpful. I appreciate the help with my 2004 Eclipse, which I love. There’s nothing like used to go to Glendale Mitsubishi and Ross was always super helpful. I appreciate the help with my 2004 Eclipse, which I love. There’s nothing like that car now, in my opinion. More
Great customer service as always! Reasonable prices and didn’t have to wait too long. Coffee is always available in the lobby, TV and WiFi didn’t have to wait too long. Coffee is always available in the lobby, TV and WiFi More
Armen Is my service advisor was great with what he does, he told me what to expect to do with my car. The was friendly and clean. The job was done in a timely manner.Thanks A+ he told me what to expect to do with my car. The was friendly and clean. The job was done in a timely manner.Thanks A+ More
Fantastic service. Work done as promised. Paul is an outstanding, professional who goes out of his way to help the customer if, he can. Great!! outstanding, professional who goes out of his way to help the customer if, he can. Great!! More
Excellent service received from Paul Tokatlyan Service dept. Manager, Paul Tokatlyan is always providing with us (my husband & I) an excellent professional service. He's never failed. We were happ Service dept. Manager, Paul Tokatlyan is always providing with us (my husband & I) an excellent professional service. He's never failed. We were happy to see, a waiting room area was very clean also. More
He is a very nice and helpful man. Every time I call to schedule an appointment for my car, he help me right away, the same when I am in his office. He is the best! schedule an appointment for my car, he help me right away, the same when I am in his office. He is the best! More
The service team at this dealership are awesome! elite The service team at this dealership are awesome! elite customer service skills, From the first phone call to delivery time, completely exceeded my e The service team at this dealership are awesome! elite customer service skills, From the first phone call to delivery time, completely exceeded my expectations. Thank you Paul and Armen! More