Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Universal Mitsubishi - Service Center
Sherman Oaks, CA
1,615 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,615 Reviews of Universal Mitsubishi - Service Center
Sort by
August 26, 2020
Always a pleasure to come to this dealership to get service done Always given updates about my car and given options for repair or replacement Thank you Paul and Service team Car works fine and I service done Always given updates about my car and given options for repair or replacement Thank you Paul and Service team Car works fine and I’d clean More
by CARLOS.HUIZAR10
Verified Customer
August 25, 2020
As always amazing service. Alwasy looking out for the customer and making sure they are taken care if. They will go out of there way to help their customers. Paul was great as always. customer and making sure they are taken care if. They will go out of there way to help their customers. Paul was great as always. More
by AMESTA
Employees Worked With
August 25, 2020
Paul is amazing!! He is always making sure that I’m Paul is amazing!! He is always making sure that I’m taking care me with my car ,water ,coffee Paul’s Customer service is great !! Thank you Paul is amazing!! He is always making sure that I’m taking care me with my car ,water ,coffee Paul’s Customer service is great !! Thank you More
by RUIZ.MICHELL51
Employees Worked With
August 23, 2020
Armen is a fantastic sales person. He works hard and is dedicated to giving great service. Armen always makes sure I am notified by texts of anything new. Thank you for excellent service. dedicated to giving great service. Armen always makes sure I am notified by texts of anything new. Thank you for excellent service. More
by NAJABENSON
Employees Worked With
August 23, 2020
Great customer service! Armen was polite and answered all my questions. He also provided good advice on the services that my car needed. Waiting area is spacious and clean. my questions. He also provided good advice on the services that my car needed. Waiting area is spacious and clean. More
by Des
Employees Worked With
August 23, 2020
Nice service as usual, they take care of your car very well. Even there are others dealers this is the one I can trust any time - good job keep maintain the same service spirit. well. Even there are others dealers this is the one I can trust any time - good job keep maintain the same service spirit. More
by Anthony
Employees Worked With
August 22, 2020
Paul treats me fairly. He’s a good communicator. Keeps me well informed about my older car. He’s the reason I keep coming back. well informed about my older car. He’s the reason I keep coming back. More
by ELDONEH
August 20, 2020
Excellent Service, Outstanding care and detailed work, Go to Mitsubishi of Duarte, talk to Paul he’s phenomenal and everyone else, great experience here recommend! to Mitsubishi of Duarte, talk to Paul he’s phenomenal and everyone else, great experience here recommend! More
by SPIDER117
August 20, 2020
Exceptional service by Paul! Brought my car in for oil change and tune up servicing, great package available. Answered all my car maintenance questions! Honest and fair. change and tune up servicing, great package available. Answered all my car maintenance questions! Honest and fair. More
by REBECCA
Employees Worked With
August 16, 2020
10 yrs of loyalty to the service dept. coz of their excellent customer relations in providing car services. They always meet if not exceed customer’s expectations in resolving car issues with a conside excellent customer relations in providing car services. They always meet if not exceed customer’s expectations in resolving car issues with a considerate options of the customer’s budget. (helping prioritize what needs to be done if not all are possible as per customer’s choice) Paul is a great staff and a trustworthy service agent in accommodating customers needs with car repairs. He has shown passion and commitment in performing his job. I only trust and service my 2 mitsubishi cars with them. Thank you Duarte-Mitsubishi Service Dept. Team!! More
by Ronalyn
