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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,615 Reviews

1,615 Reviews of Universal Mitsubishi - Service Center

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September 10, 2020

Great service great people five stars no doubt they they’re good at what they do . This is the fourth time I get my vehicle serviced with them and I’m satisfied More

by Corruptz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2020

I came to get rear brake pads and rotors installed and they started the work right away and did it fast. I had a great experience. More

by TAN_SEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Universal Mitsubishi responded

Hello Tan, we appreciate your continued opportunity to service your vehicle. Please don't wait to long to get your repairs done,, the longer you wait the more expensive it can get. We look forward to your next visit. Stay safe, Carlos De La Luz

September 03, 2020

Paul always goes out of his way to make sure my car is running at its best. He is very friendly, honest and great to talk to. Highly recommend service here even cars that are not Mitsubishi More

by mquezada08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2020

I was sad that my local Mitsubishi dealership moved from my area, but once I went to Universal in Duarte, my concerns were quickly dashed. I received great customer service from Paul, who I remembered from More

by MM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2020

They are very nice and always willing to be of service. They make me feel relaxed and confident they will do an excellent job, I have an old car and they never treat me like it. Thank you More

by monyaangel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2020

Only place I'd bring my SUV. They took care of my first one and why I bought my new SUV with them. Great team. More

by Lee426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2020

I have a 1992 eclipse and very few people know how to fix it. Service Manager Paul does an excellent job on my car. They are very thorough and very professional. More

by Princess606
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2020

Always super on top of everything and very communicative about what is being done! My go-to place if I need anything done with my car. Highly recommend. More

by MICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2020

I have been taking our Montero to Mitsubishi service for almost 20 years! We want to keep the car as long as possible and Mitsubishi Sevice has helped us do so. We now have 297,000 miles on it! I have worke More

by Wegnerpaula
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

Friendly, clean, professional service received from service department with comfy waiting area. They honored a coupon sent to me along with a promotion. Everyone I interacted with there was great. More

by Smiles22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Universal Mitsubishi responded

Thank you, it's always rewarding to hear from a satisfied customer. We look over to your next visit. Thank you, Carlos De La Luz

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