Back

Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,658 Reviews

1,658 Reviews of Universal Mitsubishi - Service Center

Sort by
January 04, 2021

Paul made an appointment in short notice and was nice and very understanding. Called me when my car was ready. And understood that I was in a tight time schedule. Thank you Paul More

by IZZY1645
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Universal Mitsubishi responded

Hello Izzy, I'm glad to hear Paul was able to accommodate getting your car serviced in a timely manner. We look forward to your continued patronage. Stay safe, Carlos De La Luz

January 03, 2021

Great service and Friendly employees that will assist you. Car looks clean and was delivered on a timely manner. They still offer free coffee to waiting clients. More

by TECKID189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Universal Mitsubishi responded

Cream & sugar :) We understand you have choices and appreciate the opportunity given to us to Service your vehicle. Stay safe, Carlos De La Luz

January 03, 2021

Armen is always great!!! They took care of my car in an hour and even gave it a nice car wash. The more reason I stay with Mitsubishi. More

by JAMESDEAN130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Universal Mitsubishi responded

Hello James D. On behalf of Armen and the Service department, thank you. We appreciate the opportunity you give us to Service your vehicle. Stay safe, Carlos De La Luz

December 31, 2020

Excellent service from Paul. Thank you! 00000000000000000!:!!;!;!; CBC CBC. D d. D find. She. D bf. Dime. Find is. Dug eve. Fund f. Fijen dnfid More

by Italktojesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2020

Good service and friendlly to us ,he detailing what service did to the car and makes sure every thing ok. Thank you Mitsubishi good job . More

by CHARITODINGLASAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2020

Arman is very attentive to my car leaking battery problem. Although it was replaced for just two years and fewer months my car is now working good More

by ROGERIOBUSTAMANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arman - service department
December 30, 2020

Great team. I called and spoke to Armen and told him I had my Service light come on my 2008 EVO X, which I diagnosed as P0300 - Misfire on Multiple Cylinder. I drove the 50 mins to get to Universal Mitsub More

by Bamburi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technical support team
December 30, 2020

Really detailed about the work that my car needed. And helped me to run my car to see if there was anything else my car needed assistance in. More

by LEOBEANS88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2020

All the personnel at Universal Mitsubishi in Duarte is very professional, courteous and very helpful. This location is a hearing Covid-19 rules at all dept (including Waiting Room). More

by AKAJEDIKNIGHT45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Universal Mitsubishi responded

Thank you so much for your kind words and observation of our efforts to keep everyone safe. We look forward to your continued business. Stay safe, Carlos De La Luz

December 24, 2020

Great team of staff! Incredible assistance these hard working people can help you with any questions or concerns about your vehicle. Highly recommended for anyone around the area. More

by EvoDriverX10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Universal Mitsubishi responded

Thank you so much for your kind words. We appreciate you choosing our Service Department to take care of your vehicles needs. Stay safe, Carlos De La Luz

...
80
...