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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,658 Reviews

1,658 Reviews of Universal Mitsubishi - Service Center

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January 16, 2021

Good job nice place friendly people. Is too bad for me not having another location close to where I leave. I really wish to have another close place near by. More

by acmendoza88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2021 -

Universal Mitsubishi responded

Thank you for choosing us, w e appreciate the effort you make by driving to us to service your vehicle. My apologies, there isn't a closer location. I hope you continue bringing your to us. Stay safe, Carlos De La Luz

January 15, 2021

Always have an excellent experience when bringing my care here for service! Everyone is so helpful and the price is always fair. Thank you all! More

by KRISTINATRIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2021 -

Universal Mitsubishi responded

Hello Kristina, We appreciate your continued patronage. Please continue choosing us to service your vehicle. Stay safe, Carlos De La Luz

January 14, 2021

Armon helped me to explain the sensors that I needed to see and explain where was the location. And answered all the concerns I had about the car. More

by LEOBEANS88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2021 -

Universal Mitsubishi responded

Hello Leo, I'm glad Armen was able to help with the functions of your vehicle. Enjoy driving it, and please reach out to us any time you have questions, Stay safe, Carlos De La Luz

January 13, 2021

Service was great!The nearest dealership is 50 miles Service was great! The nearest dealership is 50 miles from my house! Takes a hour to get there, an hour to get home (or more) plus the time it take More

by Protonic1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Universal Mitsubishi responded

We are very thankful for your effort to have us service your vehicle. I'm also sorry for the trouble and inconvenience it creates to service your vehicle. Even though your 3.6 Star review does not effect or impact corporate, I 've sent your review for them to read. I understand your emotions, but would hate to loose your business. Stay safe, Carlos De La Luz

January 12, 2021

Best service,armann was helpful and updated me about all the problems that needed attention.the car was also clean after they fix my car. More

by Dariush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Universal Mitsubishi responded

Thank you so much for sharing some kind words regarding your recent visit to our Service Department. I hope you continue choosing us to service your vehicle for many years to come. Stay safe, Carlos De La Luz

January 11, 2021

I'm happy with the costumer service and good labor price. And the employees are very friendly and the area is clean and safe to go to. More

by Irma Allala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Universal Mitsubishi responded

Hi Irma, We really appreciate you taking the time too share a few kind words and a 5 Star review. We look forward to your continued business. Stay safe, Carlos De La Luz

January 10, 2021

Satisfied customer. Called the day of for an oil change and vehicle was finished an hour upon arrival. Thank you Armen for assisting. Smooth experience. More

by TheRAZON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Universal Mitsubishi responded

Thank you for sharing your experience. We appreciate the opportunity given to service your vehicle. If possible, kindly let me know how we could earn 5 Stars, your feedback is very important to us. Stays safe, Carlos De La Luz

January 09, 2021

Armen and JR Provided me.with excellent customer service. They made sure my sons car was running smoothly and at a discounted price. Thanks again definitely will be back! More

by USMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Universal Mitsubishi responded

Thank you for your kind words and 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz

January 06, 2021

Service Department rocks. Thanks for courteous and efficient service from Paul and Armen. Always reliable guys and highly recommended. I am happy with the way you treat your loyal customers More

by RUDYBOY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2021 -

Universal Mitsubishi responded

Hello Rudy, On behalf of Paul and Armen, thank you for your kind words. We appreciate your patronage. We look forward to your next visit. Stay safe, Carlos De La Luz

January 04, 2021

Paul from the service was very accommodating and vey helpful. Per Paul, on my next visit he will give me a discount for oil change coupon that I did not get to use due to it expired. Looking forward to More

by RRAYALA0
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Universal Mitsubishi responded

We appreciate your continued choice in giving us the opportunity to Service your vehicle. We look forward forward to your visit so you can claim your discount. Stay safe, Carlos De La Luz

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