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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,660 Reviews

1,660 Reviews of Universal Mitsubishi - Service Center

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May 14, 2021

Everything was great as always! I like that Paul always gives me recommendations and breakdown the prices for each service at it’s lowest price and let’s me decide. He doesn’t push me to do whatever servic More

by FRANZDENMARC.SAYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Universal Mitsubishi responded

Thank you for sharing your experience and 5 Star review. I hope you continue choosing Paul and his staff to good care of your vehicle. Stay safe, Carlos De La Luz

May 09, 2021

excellent customer service! gave constant updates! Paul excellent customer service! gave constant updates! Paul was very attentive, honest, and constantly gave service updates. mechanics who were walking More

by PAO_OTR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Universal Mitsubishi responded

Thank you very much for your 5 Star review. I'm glad you appreciated Paul's process while getting your vehicle serviced. I hope we can continue earning your business and taking care of your vehicles needs. Stay safe, Carlos De La Luz

May 08, 2021

Pal was very friendly and understanding of my car problem. He gave me a good advice how to tow my car to the dealership and fixed the car in timely manner. He is a great asset to your company. More

by KMAVIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Universal Mitsubishi responded

I'm glad Paul was able to advice and assist to resolve your vehicles needs. I hope you continue choosing us to service your vehicle. On behalf of Paul and his staff, thank you. Stay safe, Carlos De La Luz

May 07, 2021

Everyone in the service department is helpful and very friendly. I called and I was able to get an appointment the next day for service. More

by SCORPIOTOO78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Universal Mitsubishi responded

Our Service struck again :) Another satisfied customer. Please know how much we appreciate the opportunity to service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz

May 05, 2021

They were professional and completed the work as required. They gave me a written description of all the work that was done and advised me of the work that might be required in the future. They were More

by ARTMTNLORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Universal Mitsubishi responded

On behalf of our entire Service department, thank you. We appreciate you taking the time to share your experience and 5 Star review. I hope you continue giving us the opportunity to Service your vehicle. Stay safe, Carlos De La Luz

May 03, 2021

Paul is fantastic -as always. Made it easy to get in, and get out. The work was completed quickly. Paul understands the relationship side as well so he is always in top of the driving need. I've been taking More

by ZEKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Universal Mitsubishi responded

Thank you so much for your kind words any years of patronage. On behalf of Paul and his entire staff, thank you. We look forward to servicing your vehicle for many more years. Stay safe, Carlos De La Luz

May 02, 2021

Paul was awesome. I always like bringing my car in when he is there. Every one at the dealership is friendly and the service is fast. More

by darknewt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Universal Mitsubishi responded

I agree, Paul is kind of AWESOME :) Please continue choosing us to service your vehicle and thank you for your continued patronage. Stay safe, Carlos De La Luz

May 01, 2021

I got an oil change and tire rotation. It was fine. They washed the car, albeit without vacuuming it. That was fine, though. It didn’t have to be done. More

by mitsubishi0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2021

I’ve come here multiple times and I’m going to continue coming. Paul communicates and explains every step. And the work is done quickly and right the first time. More

by giolugones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2021

Always a pleasure working with the gang in the service department. They are efficient and very kind and a great group to be around. I will be back!! More

by klaboutthehouse
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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