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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,659 Reviews

1,659 Reviews of Universal Mitsubishi - Service Center

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June 03, 2021

A professional bunch of people, always do a great job with my car, especially Armen. Thank you guys and keep up the good work. Will be back again. More

by JULIANAOKWESA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Universal Mitsubishi responded

Hi Juliana, thank you for acknowledging our Service staff effort to make your visit a pleasant one. I hope you continue choosing us to Service your vehicle. Stay safe, Carlos De La Luz

June 03, 2021

Staff was very accommodating and friendly. Everyone was helpful and respectful. They explained what they were doing in a way that was easy to understand. More

by ABRHAM_NERONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Universal Mitsubishi responded

Hello Abraham, I'm glad Paul and his staff helped making your experience a pleasant one. I hope you continue choosing us to Service your vehicle. Stay safe, Carlos De La Luz

June 03, 2021

Excellent customer service especially by Paul, I ll surely come back and recommend to my friends and family, lobby set is comfortable complimentary beverages and clean restroom, thanks More

by Raymond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
June 01, 2021

Thorough diagnosis in car maintenance per milage requirements.in conjunction with complimentary services ie. carwash.Thank you for your professionalism and look forward to follow ups. More

by CAREREID99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Universal Mitsubishi responded

On behalf of Paul and his staff, thank you. We understand you have options and appreciate the opportunity given to us. We look forward to your next visit. Stay safe, Carlos De La Luz

May 27, 2021

It was great, they gave me all the information i needed about my car's service needs. I'll be going back to that dealership from now on. More

by Oscarrgarcia31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021 -

Universal Mitsubishi responded

Hello Oscar, we really appreciate you choosing and giving us the opportunity to serve. We look forward to your next visit. Stay safe, Carlos De La Luz

May 27, 2021

Armen was very communicative and helpful, Did not have to wait for long time for my car to be checked. The process was quick and Armen arranged the car rental to pick me up and i was out in no time. More

by oyabun01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Universal Mitsubishi responded

On behalf of Armen, thank you for giving us the opportunity to Service your vehicle. I hope you continue choosing our Service department. Stay safe, Carlos De La Luz

May 26, 2021

Very professional people especially Armen.He was great Very professional people especially Armen. He was great from the start. The service was done in timely manner. This is my first time in this dealer More

by Marren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Universal Mitsubishi responded

Hi Marren, I'm happy to hear you had a pleasant experience. I hope you continue choosing us to Service your vehicle. Stay safe, Carlos De La Luz

May 24, 2021

Good service, nice lounge area! X x x x x x x x x x x x x x x x x. Xx. X x x More

by FHERDIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Universal Mitsubishi responded

Thank you for sharing your experience. I'm glad we met your expectations, and hope you continue choosing us to Service your vehicle. Stay safe, Carlos De La Luz

May 22, 2021

Other than no one answering the service line when I tried to call for a appointment, they do a great job. They always make sure my car is running good. More

by hi2tc2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021 -

Universal Mitsubishi responded

Thank you so much for taking the time to write a Review, my deepest apologies for missing your call. I will address our staff, so we make a better effort. Stay safe, Carlos De La Luz

May 21, 2021

I’ve had good experiences at this dealership and will be returning back despite not living on the area. The service staff are always helpful and accommodating. More

by OYADEGAR
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Universal Mitsubishi responded

Thank you for your kind words and 5 Star review, we greatly appreciate it. I'm glad our service staff met your expectations and we hope you continue choosing us to service your vehicle. Stay safe, Carlos De La Luz

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