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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,659 Reviews

1,659 Reviews of Universal Mitsubishi - Service Center

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June 16, 2021

I had a great experience at the service center. • 5 I had a great experience at the service center. • 5 Stars for the excellent service! • Staff is friendly and helpful. • Great customer service More

by kimmyL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Universal Mitsubishi responded

Thank you Kimmy, I'm glad we met your expectations. We look forward to you r next visit. Stay safe, Carlos De La Luz

June 16, 2021

am completely sastisfied with attention and kindness price and time is good and internet is fre at all time asked if felt good is good More

by VELIZAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Universal Mitsubishi responded

Excellent, I'm glad you found our Service department's efforts satisfactory and comfortable while waiting for your vehicle to be serviced. We appreciate your patronage and look forward to your next visit. Stay safe, Carlos De La Luz

June 13, 2021

I was hesitant to take my car in for service because in the past its been a headache, but not this time thanks to Paul!! More

by sportlover2804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Universal Mitsubishi responded

:) :) :) I know how you feel. It's sometimes like going to the doctor. I'm glad you found Paul and his staff to take care of your vehicle, and that they made your experience pleasant. We'll se you on your next visit. Stay safe, Carlos De La Luz

June 11, 2021

They always do a stellar job and are super friendly and accommodating. I really love the fact that they always try to find ongoing deals for me and sometimes offer me deals that aren’t listed. Paul remembe More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Universal Mitsubishi responded

Thank you so much..... Your words are extremely rewarding. We appreciate your patronage and look forward to your next visit. Stay safe, Carlos De La Luz

June 10, 2021

Service people were nice and friendly and quick to assist. I was in and out in record time which I appreciated. One of the best service centers in my many years of experience. More

by sondrabertsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Universal Mitsubishi responded

Fantastic, I'm glad they were able to get you and out quickly. I hope you continue choosing and giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz

June 07, 2021

On time, people are very courteous, the best is when I leave the place, I feel safe. I am feeling secure to drive.great job More

by GLORMA1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do know their mame
Jun 10, 2021 -

Universal Mitsubishi responded

Thank you so much for choosing us and giving our Service department the opportunity to service your vehicle. Enjoy your vehicle and we look forward to your next visit. Stay safe, Carlos De La Luz

June 07, 2021

Nice service all around. Fast and very relabel services. Staff was friendly and answer all questions regarding my car. Will recommend others to come here. More

by Que tie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Universal Mitsubishi responded

Nice, Fast and Reliable, I like your choice of words in describing us :) We appreciate your patronage and look forward to your next visit. Stay safe, Carlos De La Luz

June 07, 2021

It has been always a good experience with the service Department. Processo is High sometimes. I have been using this dealership since I bought this carv More

by RCBUSINESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Universal Mitsubishi responded

Thank you for your continued choice to have our Service department take care of your vehicle. We appreciate your continued patronage. Stay safe Carlos De La Luz

June 06, 2021

Thanks for excellent customer service especially Paul was very helpful in explaining the importance of complete service required to have an efficient car and safe to drive More

by Raymond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Universal Mitsubishi responded

Hi Raymond, I appreciate you taking the time to share some kind words and a 5 Star review. We really appreciate it. Stay safe, Carlos De La Luz

Jun 08, 2021 -

Universal Mitsubishi responded

Hi Raymond, I appreciate your 5 Star review and kind words for Paul. I hope you continue giving us the opportunity to Service your vehicle. Stay safe, Carlos De La Luz

June 04, 2021

I really liked how all my questions were answered and my vehicle was repaired correctly. Armen was very friendly and helpful in every way possible. More

by Checo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Universal Mitsubishi responded

Hi Checo, I'm glad Armen was able to help understand the repairs need to your vehicle. We appreciate you choosing our Service department and hope to see you for your next visit. Stay safe, Carlos De La Luz

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