Back

Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,660 Reviews

1,660 Reviews of Universal Mitsubishi - Service Center

Sort by
July 30, 2021

Service managers realy help you out on making sure your car is in great condition! Iv been coming here for few years. Everyone is helpful and friendly. More

by Ramiro Godinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2021 -

Universal Mitsubishi responded

Hello Ramiro, I'm glad you found us to take care of your vehicles needs. Please know it's our pleasure to service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz

July 29, 2021

The Staff at your Duarte Center are amazing. They certainly do their best to help Customers understand what their cars need. They take the time to answer questions and to explain all the completed r More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2021 -

Universal Mitsubishi responded

Thank you Happy Customer (Veronica) I really appeciate you taking the time to share some kind words. :) :) :) Stay safe, Carlos De La Luz

July 28, 2021

As usual Armen took very good care of my super old Mitsubishi Galant. Next year it will be 20 years old & I’ve only taken it to be serviced here since 2004. More

by Dennis C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2021 -

Universal Mitsubishi responded

Hello Dennis, on behalf of Armen and his Service Staff, thank you. We appreciate your patronage. Pretty soon, your Galant will graduate from college :) We look foward to your next visit. Stay safe, Carlos De La Luz

July 26, 2021

Issue with key programming and tech could not do the job. Waste of time & gas. service could do nothing about replacing ignition key so I don’t know how I-am going to replace car key More

by Voltaire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

Excellent service, and very friendly staff.Creo que esta Excellent service, and very friendly staff. Creo que esta parte no es necesaria, o por lo menos, no debería ser obligatoria. Deben entender, porqu More

by ALLIGHIERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

So far so good the car is running well I have no complaint the good thing the other dealer don’t do but you did the car delivered to me nice and clean and washed Thank you More

by Tadeh Petrossian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2021

Incredible job! I went in as usual to take care of the maintenance my car needed. I had my Oil change and rear brakes replaced. More

by Rravago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Universal Mitsubishi responded

Team Armen strikes again :) I'm so glad we've we'vw built a relationship to satisfy your set expectations. We look forward to your continued patronage. Stay safe, Carlos De La Luz

July 16, 2021

Junior and Armand were very helpful. I would definitely recommend bringing your car here for service. They returned my car nice and clean. Very helpful More

by arlenemedina83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Universal Mitsubishi responded

Hi Arlene, I apprecaiate you taking the time to share some kind words and your 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz

July 16, 2021

Great service by Armen! Would come back since the service team was very friendly very much tried to diagnosis the problem I took my outlander in for. More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Universal Mitsubishi responded

Hi Tim, I'm glad Armen and his staff was able to diagnose and take care of your vehicles needs. We look forward to your continued patronage. Stay safe, Carlos De La Luz

July 16, 2021

My favorite Mitsubishi service location! Always thorough and helpful on every visit. I appreciate that they make sure you are getting the best deal. Awesome customer service. More

by KARLA.MORENO323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Jul 22, 2021 -

Universal Mitsubishi responded

Hi Karla, I'm glad we've built a relations that has you bring your vehicle in for Service AGAIN and AGAIN.... It's always rearding to hear someones kind words. Stay safe, Carlos De La Luz

...
67
...