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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,658 Reviews

1,658 Reviews of Universal Mitsubishi - Service Center

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October 22, 2022

They have good service, very kind and knowledge. I recommend them to everyone wants a mitsubishi service More

by josespoolservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Universal Mitsubishi responded

Thank you Jose, we appreciate your continued patronage, kind words and 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi 5015 Van Nuys Blvd. Sherman Oaks Ca 91403 (818)550.1500 carlos@universalmitsubishi.com

October 22, 2022

They always do thorough repairs on my car and I can trust that they have been done right. More

by wegnerpaula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Universal Mitsubishi responded

Thank you Paula, we appreciate your continued patronage, kind words and 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi 5015 Van Nuys Blvd. Sherman Oaks Ca 91403 (818)550.1500 carlos@universalmitsubishi.com

October 22, 2022

As always, very good attention, correct diagnosis, only this time they left the car very dirty inside, they did not clean the paper and plastic they used and left them inside, that is my only observation, More

by TAVOANDRES2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Universal Mitsubishi responded

Hi Andres, I'm so sorry for the oversight. I'll mention your feedback so we may continue improving our customers experience. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi 5015 Van Nuys Blvd. Sherman Oaks Ca 91403 (818)550.1500 carlos@universalmitsubishi.com

October 18, 2022

Paul, amazing. Give that guy a raise. Four years and never let me down once. More

by GEDDYD82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Universal Mitsubishi responded

Two thunbs up for Pablo :) On behalf of him and his staff, thank you. It's extremely rewarding when customers express their satisfaction. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi 5015 Van Nuys Blvd. Sherman Oaks Ca 91403 (818)550.1500 carlos@universalmitsubishi.com

October 18, 2022

The service at universal always has been excellent, Armin as usual providing his best advise for my car maintenance - thank you all the time .. More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Universal Mitsubishi responded

Hello Anthony, we are tremendous grateful for your 5 star review and continued patronage. We look forward to your next visit Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com ( 818)550-1500

October 15, 2022

The service center is excellent. Paul and the team are very attentive to my needs and help keep my vehicle running optimally. More

by jford1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Universal Mitsubishi responded

Thank you for 5 star review and continued patronage, We hope you continue giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com ( 818)550-1500

October 15, 2022

Paul in service is awesome he is always helpful. Also easy on and off the freeway. Next to enterprise car rental More

by JAMES O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Universal Mitsubishi responded

Hello James, we appreciate your 5 Star review and continued patronage. I'm glad we are conveniently located. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com ( 818)550-1500We look forward to your next visit.

October 09, 2022

Paul went above and beyond to find the issue my truck was having. Instead of calling it quits and assuming I was mistaken about the problem he took my vehicle for one more trip to see if the issue arose. Pra More

by natalieandrade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Universal Mitsubishi responded

Hi Natalie, I'm so glad Paul was able to identify and resolve your vehicles issue. It's rewarding when we can help someone better enjoy their vehicle. On behalf of Paul and his staff, thank you for chosing Universal Mitsubishi. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

October 08, 2022

This is my third Mitsubishi since 2001 and I have THE BEST service manager, Paul, that anyone could hope for. I would not take my car anywhere else. Period. Universal Mitsubishi is honest, reliable, frie More

by reyoflight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Universal Mitsubishi responded

Thank you so much for your kind words and 5 star review.Thank you for your patronage to our brand and dealership (Paul). We look forward to your continued visits. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

October 02, 2022

Thank you so much Armen. We have never seen anyone who works like you in this country. You are the most trusted person. More

by BETTYBOLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Universal Mitsubishi responded

Hi Betty, on behalf of Armen and his staff, thank you for your 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

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