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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,624 Reviews

1,624 Reviews of Universal Mitsubishi - Service Center

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September 26, 2022

Paul is courteous and helpful, great service. Nice to place to be at home with car service. Prices of change is good too. More

by SALVADORJARENCIOJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Universal Mitsubishi responded

Hi Salvador, I'm glad you found your service visit pleasent. I hope Paul and his staff have earned your patronage. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

September 23, 2022

excellent service and on time very good attention the information about the next services was clear thank you very much More

by TAVOANDRES2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Universal Mitsubishi responded

Hello Andres, I'm greatful for your 5 Star Review. I hope you continue giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager Carlos@universalmitsubishi.com (818)550-1500

September 21, 2022

The dealer is fine. Corporate Mitsu is horrible. Sold me a brand new lemon. Horrible car. More

by Mitsubishi Corporate Fails
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Universal Mitsubishi responded

Thank you for your feedback, I apologise for any burdens you may be experiencing. Regretfuly this review only applies to our dealership (Universal Mitsubishi) but I'll make sure I forward your message. Stay Safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

Sep 23, 2022 -

Mitsubishi Corporate Fails responded

The dealer called Mitsu to replace my breakpad that screams everytime I touch the brake. Mitsu said no. The car doesn’t even have 3000 miles on it. Shameful.

September 14, 2022

Great service . Very welcoming. I’m going to start bring my car here to be serviced. Great prices as well . More

by RUSSIAN.APRIL78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Universal Mitsubishi responded

Hi April, I appreciate your 5 Star review and kind words. I hope Armen and his staff have earned your continued patronage. Stay safe Carlos De La Luz General Sales Manager carlos @universalmitsubishi.com

September 11, 2022

Was back for another car service. Always come back due to great people working here and customer service. More

by LESYA998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Universal Mitsubishi responded

Thank you for your continued patronage. I also appreciate you taking the time to share your 5 Star experience. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

September 09, 2022

Paul from the service department provides excellent service. I would recommend working with him. He stays on top of things. More

by henkelj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Universal Mitsubishi responded

Thank you for choosing Universal Mitsubishi and giving Paul the opportunity to service your vehicle. We also appreciate your 5 star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

September 08, 2022

As always, everyone here at Universal Mitsubishi always goes above and beyond to meet customer satisfaction. I called on such a short notice and asked if I may come in as soon as possible and Armen who I More

by BALIANGEVORK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Universal Mitsubishi responded

Thank you so much for your kind words and 5 Star review. It's rewarding to hear from a satisfied customer. Again, thank you. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

September 06, 2022

The staff was absolutely wonderful, helpful and friendly. Very thorough and communicative. I’ll be back for sure. More

by GREEKKRISTINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Universal Mitsubishi responded

Thank you Kristina, we appreciate your 5 star review. I hope we've earned your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

September 05, 2022

Paul is always great! My car was attended to and was also informed of what’s needed. More

by JAMESDEAN130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Universal Mitsubishi responded

Hi James, I'm glad to hear your satisfied with your Service experience. I hope we've earned your continued patronage. Thank you for your 5 star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

September 05, 2022

very professional, kind respectful ,it was a pleasure getting our car serviced at Universal Mitsubishi, everyone was so polite and kind, I will buy our next car from Universal. Thank you for the service. More

by dhkamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos De La Luz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Universal Mitsubishi responded

Thank you so much for your kind words and 5 star review. I hope you continue giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

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