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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,658 Reviews
Call Service Center (877) 715-8926

1,658 Reviews of Universal Mitsubishi - Service Center

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November 20, 2022

Quick and professional staff very warming, even had coffee. The guy that helped me explain everything that i needed . I will go back for any service More

by SOLISPINEDA68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2022 -

Universal Mitsubishi responded

Hi, we love it when our customers returns. It means, we have the opportunity to earn anotyher 5 Star. We are greatful for your 5 Star review, Happy Thanks Giving. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

November 14, 2022

Armen was great! Quick and easy service. The service tech was great too. Will come back. Thanks Armen! More

by DORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2022 -

Universal Mitsubishi responded

Hi Dori, I'm glad Armen was able to assist. I also appreciate your 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

November 14, 2022

I am a customer of the Universal Mitsubishi service department since 2010. They are the best knowledgeable technicians I ever met. More

by PAPULLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2022 -

Universal Mitsubishi responded

Hi Papullo, we're extremly thankful for your continued patronage. I also appreciate taking the time to share your 5Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

November 14, 2022

Fast and friendly service. Was able to help me out in a timely manner and the service staff is very friendly More

by MIRELLA Arevalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2022 -

Universal Mitsubishi responded

Hi Mirella, I'm glad Paul, Armen and their staff wasable to assist, resolve and expedite your visit. We look foward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

November 13, 2022

Paul is amazing! I truly appreciate all he did for me. Thank you, thank you, thank you! More

by ANFRANCO007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2022 -

Universal Mitsubishi responded

Thank you so much for your support, we appreciate your continued support and 5 star review. We look forward your next visit. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

November 11, 2022

Great service. Armen always goes above and beyond with great customer service. I would recommend taking your car there to get serviced. More

by Francis.aria7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2022 -

Universal Mitsubishi responded

Hello Francis, on behalf of Armen and his staff, thank you. We apprecite the opportunity given to service your vehicle, we also appreciate your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

November 11, 2022

Came in for major service - was in and out in a very timely manner - work was done professionally - as always. Armen and the team ALWAYS Deliver More

by rob.austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2022 -

Universal Mitsubishi responded

Hello Robby, I appreciate you taking the time to share your 5 Star experience. I hope we can continue servicing your vehicle for many years to come. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

November 08, 2022

Good customer service from Paul . Helped tried to lower my cost for repair . Appreciate so much More

by CYRILSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2022 -

Universal Mitsubishi responded

Hello... I'm glad Paul was able to assist and get your car repaired. I hope you continue chosing Universal Mitsubishi to take of your cars needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

November 07, 2022

Found the solution to a vexing problem of overheating in my mighty max pick up. More

by PAUL MORRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2022 -

Universal Mitsubishi responded

HI Paul, I'm glad Paul and his staff were able to disect and resolve your VEXING(Good word) problem. Kindly continue giving us the opportunity to service your vehicle. We love 5 Star Reviews. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

November 07, 2022

Paul was an all-star he was patient and careful about explaining as much as was necessary and whenever I had a question he would answer it he was very courteous and polite and friendly overall the great More

by CARLOS.AGUILAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2022 -

Universal Mitsubishi responded

Hello Carlos, I appreciate your kind words. Very nice of you to mention Paul's efforts and professionalism. We look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

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