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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,658 Reviews

1,658 Reviews of Universal Mitsubishi - Service Center

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December 05, 2022

Service was excellent! Same day service and all done in under 3 hours. Will definitely come back. More

by CGROD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Universal Mitsubishi responded

Thank you for your business and opportunity to earn it for the future. Also appreciate your 5 Star review. Happy Holidays....... Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

December 04, 2022

Great awesome team. From sales to the service department. Paul and Armen from the service department will help you with all your needs and answers all your questions. Th More

by RINCONMANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Universal Mitsubishi responded

Team Service.... the best..... we appreciate your continued patronage and 5 Star review. Happy Holidays..... Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

December 03, 2022

Paul and Armen are excellent service oriented team. They seriously take pride in helping customers and build loyal customer base. Great job. More

by BALARMUKESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Universal Mitsubishi responded

Yes they do... Team PRIDE(Armen & Paul) have built a tremendous following. Thank you for recognizing they xcare and your 5 Star review. Happy Holidays...... Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

December 03, 2022

Paul is the best ! Thank you for everything you do for our vehicles. You always go above and beyond. More

by Futureautoservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Universal Mitsubishi responded

Thank you, your patronage and 5 Star review is appreciated. We look forward to your next visit. Happy Holidays, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

December 03, 2022

Excellent service. It all starts with Paul at the front. He's always knowledgeable and extremely professional. I trust them and their work. More

by Robert T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Universal Mitsubishi responded

Hi Robert, Pual his team and I appreciate your kind words and 5 Star review. Happy Holidays...... Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

December 02, 2022

Service manager Paul was friendly and professional. Work was done within time limit he promised. Would use your company again. More

by jacknaiditch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Universal Mitsubishi responded

Hello Jack, I'm glad Paul and his Staff gave you the treatment you deserve. Thank you for the 5 Star review and look forward to your next visit. Happy Holidays , Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

November 24, 2022

Great customer service and Paul was so helpful in helping me getting my car fixed. He helped me with a great deal ! I am definitely going to be coming back More

by GALYY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Universal Mitsubishi responded

Hi Galy, thank you so much for your kind words and 5 Star review. I'm glad Paul was able help with getting your vehicle repaired. We look forward to your patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

November 23, 2022

Very helpful and knowledgeable! Great service was given by Paul. Will come back for future service. More

by MBSILVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Universal Mitsubishi responded

Thank you so much Silvia, I'm glad Paul was able to assist in getting your vehicle repaired. We appreciate your 5 star review and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

November 23, 2022

The service advisor for this dealership are very friendly and helpful I love to bring my car to this place. More

by MSAAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Universal Mitsubishi responded

Thank you so much for your continued patronage. We appreciate you giving us the opportunity to service your vehicle and 4 star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

November 20, 2022

Thank you for the great service! ?fast service one day work didn't had to wait 3 4 days to have fix in my vehicle great! More

by almay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2022 -

Universal Mitsubishi responded

Hi Almay, Im glad Paul and his staff was able to care of your vehicles needs. We look forward to your continued patronage, we want to get more 5 Star reviews :) Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

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