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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,624 Reviews

1,624 Reviews of Universal Mitsubishi - Service Center

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October 18, 2022

Paul, amazing. Give that guy a raise. Four years and never let me down once. More

by GEDDYD82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Universal Mitsubishi responded

Two thunbs up for Pablo :) On behalf of him and his staff, thank you. It's extremely rewarding when customers express their satisfaction. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi 5015 Van Nuys Blvd. Sherman Oaks Ca 91403 (818)550.1500 carlos@universalmitsubishi.com

October 15, 2022

The service center is excellent. Paul and the team are very attentive to my needs and help keep my vehicle running optimally. More

by jford1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Universal Mitsubishi responded

Thank you for 5 star review and continued patronage, We hope you continue giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com ( 818)550-1500

October 15, 2022

Paul in service is awesome he is always helpful. Also easy on and off the freeway. Next to enterprise car rental More

by JAMES O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Universal Mitsubishi responded

Hello James, we appreciate your 5 Star review and continued patronage. I'm glad we are conveniently located. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com ( 818)550-1500We look forward to your next visit.

October 09, 2022

Paul went above and beyond to find the issue my truck was having. Instead of calling it quits and assuming I was mistaken about the problem he took my vehicle for one more trip to see if the issue arose. Pra More

by natalieandrade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Universal Mitsubishi responded

Hi Natalie, I'm so glad Paul was able to identify and resolve your vehicles issue. It's rewarding when we can help someone better enjoy their vehicle. On behalf of Paul and his staff, thank you for chosing Universal Mitsubishi. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

October 08, 2022

This is my third Mitsubishi since 2001 and I have THE BEST service manager, Paul, that anyone could hope for. I would not take my car anywhere else. Period. Universal Mitsubishi is honest, reliable, frie More

by reyoflight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Universal Mitsubishi responded

Thank you so much for your kind words and 5 star review.Thank you for your patronage to our brand and dealership (Paul). We look forward to your continued visits. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

October 02, 2022

Thank you so much Armen. We have never seen anyone who works like you in this country. You are the most trusted person. More

by BETTYBOLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Universal Mitsubishi responded

Hi Betty, on behalf of Armen and his staff, thank you for your 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

September 29, 2022

Best service center personnel. Very respectful and courteous. Always giving me an update and greet all customers. More

by djpf27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Universal Mitsubishi responded

On behalf of Paul/Armen and the entire Service staff, thank you. We appreciate you giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

September 28, 2022

Thank you to the manager who helped me get my car serviced dispute my difficult schedule at the hospital! You really made a huge difference for me! More

by Kdeleon26
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Universal Mitsubishi responded

It's our pleasure to serve you. We thank you for chosing and giving Universal Mitsubishi (Paul) the opportunity to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

September 27, 2022

Fast efficient and Courteous service I would recommend to others a little out my way but worth the drive More

by lynnc2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Universal Mitsubishi responded

Thank you Lynn, we appreciate your kind words and 5 Star review. I'm glad we've earned your patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

September 26, 2022

Paul was very knowledgeable and helpful in having his team inspect the vehicle for my pre purchase inspection. More

by Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Universal Mitsubishi responded

Thank you for giving us the opportunity to help. I hope we can be of service in the future, also thank you for your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi (818) 550-1500

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