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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,682 Reviews

1,682 Reviews of Universal Mitsubishi - Service Center

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February 13, 2023

Thank u so much Paul is da best good fast work great customer service I wud recommend da world to go.... More

by Wardlawm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

Universal Mitsubishi responded

TeamPaul..." is da best" Thank you for your kind words and 5 Star review. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

February 12, 2023

Universal Mitsubishi understands my Mitsubishi Lancer ES 2002. I love my car, and they respect the 367,415 miles on it. They are taking real good care of my car, and targeting any maintenance it requires be More

by LynnH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Universal Mitsubishi responded

Thank you Lynn.... We appreciate giving us the opportunity to service your vehicle. 367,415 Wow...... :) Enjoy it for many more miles to come... Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

February 08, 2023

The experience was quick and easy and got a good oil change done and customer service was great More

by JOSEPHCORTEZ1416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Universal Mitsubishi responded

Thank you, we appreciate the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

February 05, 2023

very communcative and quick. i was explained what i was getting for the service being done to my car More

by gotenks266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Universal Mitsubishi responded

Thank you for chosing and giving Universal Mitsubishi the opportunity to earn your business. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

February 04, 2023

Great customer service! Extremely helpful and all done with a smile. Knowledgeable, courteous and extremely efficient. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Universal Mitsubishi responded

Hi Judy, we appreciate the opportunity to service your vehicle. I hope you continue chosing us for all your automotive needs. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

January 30, 2023

Helpful and always fits us into their scheduled. I know they’re busy, but they do their best to complete the service quickly. More

by MARLEENE_H25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2023 -

Universal Mitsubishi responded

Thank you so much for your patronage, patience and 5 Star review. We appreciate you very much. See you on your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 30, 2023

Best service ever! Paul is the best will definitely come back any time I need service in the future More

by ANDREW_DBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2023 -

Universal Mitsubishi responded

We may be a little.... bias, but Paul is the best... :) Kindly continue giving us the opportunity to service your vehicle. Also, thank yo for the 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 30, 2023

Always love taking my vehicle to this location. Paul and Armen from service department they go over with all yours questions they explained every detail very professional. Thanks you guys you are t More

by RINCONMANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2023 -

Universal Mitsubishi responded

On behalf of Paul, Armen and their satff, thank you..... We apprecite your 5 Star review and opportunity to earn your business. We look forwardto your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 26, 2023

I came in for my car's scheduled maintenance. I was in and out in about two hours (this was on a Tuesday coming in at 8am when they open). While waiting I worked on my laptop in the customer loun More

by htinla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2023

They were courteous and the most service oriented car service dept I have ever been to. More

by GIFFORdHWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Universal Mitsubishi responded

Good morning,..... I appreciate you putiing a smile on my face. I'm glad you experienced the service you desrve. We also appreciate your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

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