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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,624 Reviews

1,624 Reviews of Universal Mitsubishi - Service Center

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November 13, 2022

Paul is amazing! I truly appreciate all he did for me. Thank you, thank you, thank you! More

by ANFRANCO007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Universal Mitsubishi responded

Thank you so much for your support, we appreciate your continued support and 5 star review. We look forward your next visit. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

November 11, 2022

Great service. Armen always goes above and beyond with great customer service. I would recommend taking your car there to get serviced. More

by Francis.aria7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Universal Mitsubishi responded

Hello Francis, on behalf of Armen and his staff, thank you. We apprecite the opportunity given to service your vehicle, we also appreciate your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

November 11, 2022

Came in for major service - was in and out in a very timely manner - work was done professionally - as always. Armen and the team ALWAYS Deliver More

by rob.austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Universal Mitsubishi responded

Hello Robby, I appreciate you taking the time to share your 5 Star experience. I hope we can continue servicing your vehicle for many years to come. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

November 08, 2022

Good customer service from Paul . Helped tried to lower my cost for repair . Appreciate so much More

by CYRILSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Universal Mitsubishi responded

Hello... I'm glad Paul was able to assist and get your car repaired. I hope you continue chosing Universal Mitsubishi to take of your cars needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

November 07, 2022

Found the solution to a vexing problem of overheating in my mighty max pick up. More

by PAUL MORRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Universal Mitsubishi responded

HI Paul, I'm glad Paul and his staff were able to disect and resolve your VEXING(Good word) problem. Kindly continue giving us the opportunity to service your vehicle. We love 5 Star Reviews. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

November 07, 2022

Paul was an all-star he was patient and careful about explaining as much as was necessary and whenever I had a question he would answer it he was very courteous and polite and friendly overall the great More

by CARLOS.AGUILAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Universal Mitsubishi responded

Hello Carlos, I appreciate your kind words. Very nice of you to mention Paul's efforts and professionalism. We look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

November 05, 2022

Very organized and quick to assist. The service was efficient and precise. Would definitely recommend. More

by EXCUSEME47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Universal Mitsubishi responded

Hello Excuse Me..... I'm glad we were able to assist and expedite your visit. Thank you for your 5 Star Review. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

November 05, 2022

Excellent service and very professional staff. Always very helpful in giving me good advice. I appreciate them and will be back. More

by CGARNICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Universal Mitsubishi responded

Hello Garnica, thank you for your 5 Star review and kind words. I hope you continue chosing Universal Mitsubishi to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

November 04, 2022

Very helpful and professional great service Ahmad gave me the best service and other assistance was great great job More

by KHOLLAND1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Universal Mitsubishi responded

Thank you for your 5 Star review and kind words. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

November 04, 2022

Buen servicio y atención al cliente cumplimiento en horarios de entrega. Seriedad y cumplimiento gracias More

by Ricardo Cortes
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Universal Mitsubishi responded

Hola Ricardo, le agradesco sus 5 estrellas de servico. Esperemos poder continuar dandole servicio ha su auto. Gracias, Carlos De La Luz Gerente General de Ventas (818) 550-1500

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