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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,624 Reviews

1,624 Reviews of Universal Mitsubishi - Service Center

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December 22, 2022

Fast professional and kind you would be hard pressed to find a team that's better. More

by ANGELEA.M.WEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Universal Mitsubishi responded

Hello Angela, thank you for your patronage and 5 Star review. we really appreciate your kind works and look forward to your next visit. Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

December 19, 2022

👍👐👐🤜🤛 great service and very courteous I thank everyone from the dealership thank everyone from the dealership as well and all staff you More

by wllmmorrison2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Universal Mitsubishi responded

Thank you so much.... I'm glad we've earned your patronage and 5 Star review. We look forward to your next visit. Stay safe , Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

December 19, 2022

This location always is able to accommodate my schedule and get me the time that is requested More

by llslayba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Universal Mitsubishi responded

We'll always be here for you. I'm glad our staff has been able to acomidate you service needs. We look forward to your next visit. Happy Holidays......... Stay safe , Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

December 14, 2022

I bought the car 2 months ago. All issues that I e had have been resolved in a professional and timely manner. More

by GABE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Universal Mitsubishi responded

Thank you for rewarding us with purchasing multiple vehicle, having us service them and your 5 Star review. Please stop by and say hello on your next visit. Happy Holidays..... Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

December 10, 2022

I had the pleasure of working with Paul in service and he was great. He helped me out prioritizing my fix and helped me with the best cost options. We all know dealers are more expensive than an independent More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Universal Mitsubishi responded

Thank you Peter, I'm glad Paul has earn your trust and patronage. We look forward to your next visit. Happy Holidays.... Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

December 09, 2022

Professional staff. Got my Mighty Max back on the road. No easy task, truck has 400,000 miles on it. More

by PAUL MORRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Universal Mitsubishi responded

Mighty Max with 400,000. miles, your just braking it in :) Love seen those trucks on the road. Enjoy it for many more years and thousands of miles to come. Happy Holidays. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

December 05, 2022

Service was excellent! Same day service and all done in under 3 hours. Will definitely come back. More

by CGROD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Universal Mitsubishi responded

Thank you for your business and opportunity to earn it for the future. Also appreciate your 5 Star review. Happy Holidays....... Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

December 04, 2022

Great awesome team. From sales to the service department. Paul and Armen from the service department will help you with all your needs and answers all your questions. Th More

by RINCONMANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Universal Mitsubishi responded

Team Service.... the best..... we appreciate your continued patronage and 5 Star review. Happy Holidays..... Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

December 03, 2022

Paul is the best ! Thank you for everything you do for our vehicles. You always go above and beyond. More

by Futureautoservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Universal Mitsubishi responded

Thank you, your patronage and 5 Star review is appreciated. We look forward to your next visit. Happy Holidays, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

December 03, 2022

Excellent service. It all starts with Paul at the front. He's always knowledgeable and extremely professional. I trust them and their work. More

by Robert T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Universal Mitsubishi responded

Hi Robert, Pual his team and I appreciate your kind words and 5 Star review. Happy Holidays...... Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

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