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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,624 Reviews

1,624 Reviews of Universal Mitsubishi - Service Center

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January 26, 2023

I came in for my car's scheduled maintenance. I was in and out in about two hours (this was on a Tuesday coming in at 8am when they open). While waiting I worked on my laptop in the customer loun More

by htinla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2023

They were courteous and the most service oriented car service dept I have ever been to. More

by GIFFORdHWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Universal Mitsubishi responded

Good morning,..... I appreciate you putiing a smile on my face. I'm glad you experienced the service you desrve. We also appreciate your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 23, 2023

Rápidos, eficientes, amables, excelentes, cordiales,atentos, responsables, cumplidos, disponibles y organizados al recibo y entrega del vehículo More

by PATRICIA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria, en caja ?????
Jan 25, 2023 -

Universal Mitsubishi responded

Muchisimas gracias por sus generosas palabras y sus 5 estrellas. Esperemos verla para su siguinte servicio. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 23, 2023

Armen and Saul were very friendly and helpful. . My oil change was done pretty quick .. More

by morajvero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Universal Mitsubishi responded

Good morning, I'm glad you received the assistance you deserve. On behalf of our entire staff, thank you for your patronage and 5 star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 23, 2023

👍👍👍👍👍👍👍👍👍👍🤜💯💯💯💯💯💯 great service 👍 😇😇😇 looking forward to my.next service thank to all staff and God bless More

by wllmmorrison2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Universal Mitsubishi responded

It's going to be a great day, thank you for putting a smile on my face. We appreciate your patronage and 5 Star review. And lets be clear, "WE" look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 20, 2023

Paul in services was super helpful, knowledgeable and transparent in replacing my stolen catalytic converter. More

by KarHi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Universal Mitsubishi responded

I'm sorry you had to go through this unpleasent experience, but extremely glad we were able to help. We also appreciate your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 18, 2023

Paul and his team were amazing. Paul was so helpful the very minute he found out my car’s transmission broke down. Paul went over and beyond in helping me get my transmission replac More

by Lulu_antonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Universal Mitsubishi responded

Team "Paul" strikes again..... Thank you for your npatronage and 5 star review. Enjoy your transmissin for many years to come. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 16, 2023

Arman was very nice to me He explained everything that was going on with my car. More

by RAIDERS6933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Universal Mitsubishi responded

Thank you so much for your 5 Star review and opportunity to service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 16, 2023

Underrated, friendly staff, on time, understanding, honest, experienced, helpful, knowledgeable, fast, reliable work, professional service, More

by ADRIANACUBILLO2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Universal Mitsubishi responded

Thank you so much for your accolade and 5 star review, on behalf of Paul and his staff, it's was our pleasure to serve and assist you. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 16, 2023

Great customer service. Always check any possible issue of my cars. This is the only dealer that I trust to fix my cars. More

by OSCAR.ENRIQUEZ.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Universal Mitsubishi responded

Thank you so much for your "TRUST".... We trully appreciate you giving us the opportunity to earn it. Have a woderful day. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

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