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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,624 Reviews
Call Service Center (877) 715-8926

1,624 Reviews of Universal Mitsubishi - Service Center

Sort by
February 15, 2023

Great service and on time delivery. Very professional! Paul is very helpful.I will be back again. More

by Nasir818la
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2023 -

Universal Mitsubishi responded

We appreciate giving us the opportunity to service your vehicle. Thank you for your 5 Star review, we look forward to your next visit. Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

February 15, 2023

The sales rep was very considerate and professional as he explained everything to us. He answered all of our questions to our satisfaction. More

by sbrown90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2023 -

Universal Mitsubishi responded

Thank you for taking the time to share your experience, we also appreciate your 5 star review. Enjoy your vehicle for manu years to come. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

February 13, 2023

Thank u so much Paul is da best good fast work great customer service I wud recommend da world to go.... More

by Wardlawm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2023 -

Universal Mitsubishi responded

TeamPaul..." is da best" Thank you for your kind words and 5 Star review. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

February 12, 2023

Universal Mitsubishi understands my Mitsubishi Lancer ES 2002. I love my car, and they respect the 367,415 miles on it. They are taking real good care of my car, and targeting any maintenance it requires be More

by LynnH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2023 -

Universal Mitsubishi responded

Thank you Lynn.... We appreciate giving us the opportunity to service your vehicle. 367,415 Wow...... :) Enjoy it for many more miles to come... Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

February 08, 2023

The experience was quick and easy and got a good oil change done and customer service was great More

by JOSEPHCORTEZ1416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2023 -

Universal Mitsubishi responded

Thank you, we appreciate the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

February 05, 2023

very communcative and quick. i was explained what i was getting for the service being done to my car More

by gotenks266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2023 -

Universal Mitsubishi responded

Thank you for chosing and giving Universal Mitsubishi the opportunity to earn your business. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

February 04, 2023

Great customer service! Extremely helpful and all done with a smile. Knowledgeable, courteous and extremely efficient. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2023 -

Universal Mitsubishi responded

Hi Judy, we appreciate the opportunity to service your vehicle. I hope you continue chosing us for all your automotive needs. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

January 30, 2023

Helpful and always fits us into their scheduled. I know they’re busy, but they do their best to complete the service quickly. More

by MARLEENE_H25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2023 -

Universal Mitsubishi responded

Thank you so much for your patronage, patience and 5 Star review. We appreciate you very much. See you on your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 30, 2023

Best service ever! Paul is the best will definitely come back any time I need service in the future More

by ANDREW_DBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2023 -

Universal Mitsubishi responded

We may be a little.... bias, but Paul is the best... :) Kindly continue giving us the opportunity to service your vehicle. Also, thank yo for the 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 30, 2023

Always love taking my vehicle to this location. Paul and Armen from service department they go over with all yours questions they explained every detail very professional. Thanks you guys you are t More

by RINCONMANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2023 -

Universal Mitsubishi responded

On behalf of Paul, Armen and their satff, thank you..... We apprecite your 5 Star review and opportunity to earn your business. We look forwardto your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

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