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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,623 Reviews

1,623 Reviews of Universal Mitsubishi - Service Center

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April 17, 2023

Exelaint service! Understanding problem efficiently and solving problem fast and quality. Good relation with customers. If there are future services to be don, Pol or More

by RAFAYEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Universal Mitsubishi responded

Thank you, we really appreciate your kind words and 5 Star review. We look forward to continuing to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

April 16, 2023

Excellent service. Paul and Armand in the service department are always very nice and helpful. Everybody is super nice and professional. More

by FCGONZALEZ@MSN.COM
Recommend Dealer
Yes
Employees Worked With
Armand
Jun 16, 2023 -

Universal Mitsubishi responded

On behalf of Paul, Armen and the entire service department, thank you. We appreciate your patronage and 5 Star review. We look forward to continuing to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

April 15, 2023

Arman has always treated me with respect and honesty. He explains everything to ensure I understand. More

by URBANMATTHEW
Recommend Dealer
Yes
Employees Worked With
Arman in Service. Excellent experience.
Jun 16, 2023 -

Universal Mitsubishi responded

Hi Matthew, thank you for sharing your outlook. We appreciate your patronage and 5 Star review. One and all look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi (818)550.1500 carlos@universalmitsubishi.com

April 06, 2023

I recently had my car serviced and I must say, it was a great experience. The service was done quickly and professionally, and I really appreciated the honesty of Armen. They let me know what my car needed More

by xavmoreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Universal Mitsubishi responded

Thank you, I'm glad Armen and the Service staff met your expectations. I hope we've earned your patronage. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

March 29, 2023

excellent service thank you very much for your attention and good service always ready to help More

by TAVOANDRES2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Universal Mitsubishi responded

I'm glad you experienced the service you deserve. I hope we've earned your patronage. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

March 29, 2023

Well I’ve had the best service so far at this location the Person by the name of. Is such a kind heart man with great customer Service …Great work and team Paul Tokatlyan More

by PANTOJAISABEL29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Universal Mitsubishi responded

Team Paul delivered again. I'm glad you had a pleasent experience, please see us again for your vehicles service needs. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

March 25, 2023

Great customer service. Helped during a difficult situation with warranty problems. Very understanding and cooperative. More

by HCDOLLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Universal Mitsubishi responded

I'm glad Paul and is staff where able to help. I hope we've earned your trust and patronage. Stay safe, Carlos De La Luz General Sales Manager (818)550.1500 carlos@universalmitsubishi.com

March 25, 2023

My car still pulls to the right after alignment service was done. Not sure if it was actually done. More

by armandoalvarez562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armen Yagubyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Universal Mitsubishi responded

Hello Armando, I'm glad you've reached out to us. If they haven't yet contacted you, I'll notify Armen and have him or Paul (Service Mgr) give you call to address and make the necessary corections/adjustments. Again, thank you for letting us know. Even perfect sometimes needs corrections :) Stay safe, Carlos De La Luz General Sales Manager (818)550.1500 carlos@universalmitsubishi.com

March 13, 2023

This dealership is amazing, the purchasing process was seem less and they take care of me very quickly and efficiently anytime I need any sort of service done on my car. Paul, the service manager, is hand More

by Miko Minasian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Universal Mitsubishi responded

Thank you so much for making us your choice to purchase and service your vehicle. Know , how grateful we are for the opportunity. Hi Brennan... Alejandra... On behalf of Tiki and the staff, Thank you. We appreciate the opportunity to earn your business and your 5 star review. Enjoy you Mirage for many years to come. Stay safe, Carlos De La Luz General Sales Manager (818)550 -1500 carlos@universalmitsubishi.com

March 10, 2023

The Service Manager Paul was very accommodating and he explains to you on what services they will do for your car and how much it will cost ahead of time . All the service crew are very nice and friendly. More

by Michelle O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Universal Mitsubishi responded

Hi Michelle, I'm glad Paul measured to your expectations. On behalf of him and his STAFF, thank you for your patronage and 5 star review. Stay safe, Carlos De La Luz General Sales Manager (818)550.1500 carlos@universalmitsubishi.com

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