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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,623 Reviews

1,623 Reviews of Universal Mitsubishi - Service Center

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May 18, 2023

Good customer service with welcoming attitude which make us feel that we came to the right place More

by mcouja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Universal Mitsubishi responded

I'm so glad we met your expectations and hope you continue choosing Universal Mitsubishi to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 13, 2023

Great service like always want to thank Paul and the rest of the staff I was pleased with the service and thank you so much for the rest of the staff More

by wllmmorrison2018
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Universal Mitsubishi responded

Thank you for your continued patronage and 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

Jun 16, 2023 -

wllmmorrison2018 responded

Thank you

May 07, 2023

Friendly and fast service. They didn’t chatge me for many of the items I asked them to check which was very nice. More

by YouSentThisToMe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Universal Mitsubishi responded

Thank you for choosing Universal Mitsubishi and giving us the opportunity to service your vehilce. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

May 04, 2023

Paul 5 Fantastic experience. They kept in contact with me and made me feel like they cared about my cars issues. A+ service! More

by LAMAR123@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
5
Jun 16, 2023 -

Universal Mitsubishi responded

Hello Lamar, I appreciate your kind words and 5 Star review. I'm glad Paul and his staff met your expectations. We look forward to your next viisit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

April 30, 2023

I felt taken care of from the moment I arrived! Everything was perfect great service! More

by addiejo2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Universal Mitsubishi responded

Thank you so much for your feedback and 5 star review. We are greatfull to you for choosing and giveing the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 29, 2023

good service, kind people. I appreciate work they did to my car. Thank you! I will come back.:) More

by ERIKADAMROZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Universal Mitsubishi responded

Hello Erika, I'm glad our service department met your expectations and satisfied your vehicles needs. We also appreciate your 5 star review, we look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 28, 2023

Excellent communication from all the staff. They make me feel a part of the Mitsubishi family. Logistically they make sure to update everyone on their unique cases for service. More

by ss4jacob@ymail.com
Recommend Dealer
Yes
Employees Worked With
Paul
Jun 16, 2023 -

Universal Mitsubishi responded

Hi Jacob, thank you for choosing Universal Mitsubishi to take care of your vehicles needs and make sure it performs efficiently. We appreciate your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 26, 2023

Paul is a very responsive service advisor. He listens to my questions and takes care of all my needs. Every time I call him he always finds me a spot and takes care of my car. five thumbs up. More

by ARMEN1323@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Paul
Jun 16, 2023 -

Universal Mitsubishi responded

Hi Armen... That's a lot of thumbs :) and we appreciate it. On behalf of Paul and his staff, thank you. I hope you continue giving us the opportunity to get thumbs up and 5 Star reviews. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 18, 2023

Oil change was quick service, great communication iv been coming here since i purchased my car since 2015, the service managers are always nice great customer service! and fast servicing my car as well, i wi More

by Ramiro Godinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Universal Mitsubishi responded

Hello Ramiro, thank you for your almost decade of patronage. It's our absolute pleasure servicing your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

April 17, 2023

I trust them. And that means the world to me. There is more to say More

by Kimbala44137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Universal Mitsubishi responded

They say TRUST is EARNED, thank you for giving us the opportunity to earn your trust. We look forward to continuing to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

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