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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,623 Reviews

1,623 Reviews of Universal Mitsubishi - Service Center

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July 28, 2023

Paul is an amazing person thank you for eveything thank you again i will come back for sure More

by SOLISPINEDA68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Universal Mitsubishi responded

Thank you Paul..... but more importantly, thank you. We/I appreciate you choosing and giving Universal mitsubishi and it's staff to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 28, 2023

Always very Curtis courtesy and also great service Plus with the coffee as well I want to thank everybody there at Mitsubishi of Van Nuys More

by wllmmorrison2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Universal Mitsubishi responded

Thank you so much for your 5 Star review and kind words. We appreciate your continued patronage and know you can stop by for a cup of coffee anytime. No service required :) Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 28, 2023

Always very Curtis courtesy and also great service Plus with the coffee as well I want to thank everybody there at Mitsubishi of Van Nuys More

by wllmmorrison2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Universal Mitsubishi responded

Thank you so much for sharing your smile and satisfaction. I hope you continue choosing Universal Mitsubishi and it's staff to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 27, 2023

Excellent service, fast and reliable. Some parts covered with the warranty. Special thanks to Paul. More

by parkhom2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Universal Mitsubishi responded

Thank you for sharing your experience and giving us the apportunity to service your vehicle. I hope you continue choosing Universal Mitsubishi, Paul and his staff to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 26, 2023

Another excellent service appointment at Universal Mitsubishi. I’ve been going there for years and it is always excellent. More

by wfinlay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Universal Mitsubishi responded

Hello, we appreciate your ongoing support and option to choose Universal Mitsubishi to take care if your vehicles need. We look forward to your continued support and patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 26, 2023

Very honest and friendly staff The part and labor price to compeer with other dealers is more reasonable. More

by NORIKSPLUVESTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Universal Mitsubishi responded

Thank you for choosing Universal Mitsubishi and its Service/Parts department. I'm glad they where able to meet your expectations and take care of your vehicles needs. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 25, 2023

Service manager here is very good very nice, And honest definitely will be coming back More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 31, 2023 -

Universal Mitsubishi responded

Thank you for your kind words and 5 Star review. I'm glad Paul met and exceeded your expectations. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 22, 2023

As always I’m so grateful for Paul. I was hearing a lot of noise from my car’s breaks and didn’t feel safe driving it. I called the service department the day before and talked to Paul More

by LINEAT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Universal Mitsubishi responded

I'm glad Paul was able to address, assist and remedy the situation. Nothing worse than noisy brakes. I hope you continue giving Universal Mitsubishi, Paul and his staff the apportunity to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 21, 2023

Very Professional and a Excellent Staff. Very Knowledgeable and Understanding. I Would Recommend to Others. More

by SNYLAND22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Universal Mitsubishi responded

Thank you so much for your kind words and 5 Star review. We hope you continue choosing Universal Mitsubishi to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 17, 2023

Good service every time I come. The staff is friendly and knowledgeable about my vehicle. More

by JAZMIN923561956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Universal Mitsubishi responded

Hi Jazmine, I'm glad we've met your expectaions and hope you continue to choose Universal Mitsubsihi and it's Service satff to take of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

Jul 25, 2023 -

JAZMIN923561956 responded

My name is Brenda. Jazmine is the name of my dog.

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