Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,623 Reviews
Call Service Center (877) 715-8926

1,623 Reviews of Universal Mitsubishi - Service Center

Sort by
September 12, 2023

Always a pleasure doing business with Universal Mitsubishi! I go here all the time for repairs. More

by J.CONNELL1379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 11, 2023

ECERYTHING WAS PERFECT. THE EMPLOYEES VERY COURTIOUS AND PUNCTUAL.THE ENVIRONMENT VERY FREINDLY AND PROFFESSIONAL More

by shawnm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 10, 2023

Great service and friendly staff. I would highly recommend this dealership. I drive from out of town because I trust this dealership. More

by OYADEGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 03, 2023

Very nice and very attentive! The staff are very nice and professional. My car is in good health all thanks to the team. More

by lvduarte90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Universal Mitsubishi responded

Thank you, It's rewarding and humbling to read someones satisfaction. I hope you continue choosing and giving Universal Mitsubishi the opportunity to service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 27, 2023

Paul the Service Mgr is always helpful and kind. I don’t hesitate at all to bring my car to this dealership. Excellent Service!!! More

by SECONNELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2023 -

Universal Mitsubishi responded

Thank you so much for your Patronage, It's humbling to have customers trust Paul and his staff for such a long time. Again, thank you. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 26, 2023

They helped me out with my car in a timely matter and let me know what I needed done. More

by AHALFON58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2023 -

Universal Mitsubishi responded

We appreciate you for choosing Universal Mitsubishi and its Service department. On behalf of our entire Service staff. Thank you, and look forward to you next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 23, 2023

They are friendly, helpful and informative. I only bring my car to them for servicing. More

by Debbie Takami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2023 -

Universal Mitsubishi responded

You need no one else when you have Paul and his staff. Thnak you for your patronage and we look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 21, 2023

Overcharging is insane. I only needed light bulbs. Paid less for a brand new battery. More

by quitamos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armen Yagubyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2023 -

Universal Mitsubishi responded

I apologize for your unpleasant experience but I hope you understand we don't practice abusive pricing. I'm grateful you gave us the opportunity to earn you business. We make an effort in building long term relationship and know that overcharging will assure that not to happen, our endless 5 Star reviews are evidence of our efforts. Kindly understand we don't control costs and would also benefit if they where less. Know we'll always be here if you need us. Thank you for the opportunity Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 20, 2023

Service agent was very professional, I had a small warranty issue and it was handled with 90 minute… More

by LARRYLINGUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2023 -

Universal Mitsubishi responded

Hi Larry , I'm glad we where able to address, assist and help resolve your situation. Kindly continue giving Universal Mitsubishi the opportunity to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 20, 2023

Everyone is very friendly! But Armen and Paul are sweet hearts. they’ve been very helpful🫶🏽 More

by CESILIAGUZMAN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2023 -

Universal Mitsubishi responded

Hello and thank you, I'm very appreciative and humbled by your kind words. Best I can say is, THANK YOU...... Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

1
...
19
20
21
...
163