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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,645 Reviews

1,645 Reviews of Universal Mitsubishi - Service Center

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January 29, 2025

I had some problem with my car that was difficult to diagnose; however, Armen patiently handled it. During the long process, he was always professional, friendly, and eager to help. I highly recommend t More

by DN220479KNM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

The service was good, but some parts were not good quality. I was recommended to change rear shocks to eliminate the squeak noise when hitting a bump. The noise show up after a week. It’s less, but I More

by JV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Armen was so helpful, polite and efficient! He was also accommodating when he didn’t need to be. I would definitely be back because this is what great customer service is. More

by PBLANCA1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

I know this mitsubishi dealer since 2004. Very friendly ,nice and giving u a grate service I took my car 3 times and they always tells me what's to be fixed and this is good ne need and fear More

by SEBOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Paul and team were great as usual! Always going the extra mile to help out where they can!!! More

by Jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Armen was very accommodating even when I was not on scheduled. He attend to my concern and have his staff look at what happened. Made me feel comfortable. More

by TECKID189
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

Paul goes above and beyond what I would expect from a dealership service department. I will continue to service my 2023 Mitsubishi PHEV at Universal Mitsubishi because of him . More

by ty.w.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

Iv been servicing my car since i bought my mitsubishi mirage 2015 brand new, its been 9yrs now and i am very satisfied with the service mitsubishi provides taking care of my car, soon i will upgrade to a More

by Ramiro Godinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

Very profecioalism the persons are very kind persons my car it’s fixed welll thanks More

by JV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

The dealership is very helpful. They have friendly great customer services. They make the process easy. More

by ECSANDOVL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.