Back

Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,658 Reviews

1,658 Reviews of Universal Mitsubishi - Service Center

Sort by
February 04, 2024

Great customer service, good knowledge on finding the problem with my 2023 outlander, good job. More

by RXLOPEZXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

I am so happy to have found Universal Mitsubishi, especially happy to have found Paul. Paul went above and beyond to help me resolve my vehicle issues when no one else would. Paul was kind, and profe More

by JESSICA74WHITING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2024

I have had my Montero serviced at the Mitsubishi dealership since 2001 and the service has always been great. Paul is my service manager and has always been easy to work with - friendly and professi More

by Wegnerpaula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2024

Paul was awesome! I was in and out of service in a snap! Thank you... More

by NNGG7249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

Paul our service manager was incredible. He was so professional and made my service experience so easy and smooth. I really appreciate the immediate communication and making sure my car got More

by SHARONHLEEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

They always treat customers best. I am glad I bought my car from Mitsubishi of Vannuys. More

by payamkh59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

Paul and his team provide excellent customer service. My car has a squeaky sound which his team is resolving. I have returned there three times to have it fixed and it is almost no sound now. More

by MYERPROMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Service is really good just I was expecting to watch my car as Universal Nissan does for every visit . More

by MOURADJEL9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Excellent service Paul went above and beyond to bring my car back to life. Didn't up sale and recommended what he thought was best to stay within my budget. More

by JSUAREZ2104
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
January 16, 2024

The attention was courteous and attentive, so that made the business an enjoyable one. The actual cost was expensive though. More

by ALESI_SELAROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
18
...